Sr. SAP Functional Consultant

RBC; Toronto; On-site; CAD 85,000 - 105,000; Full time

Job summary

A leading Canadian bank in Toronto is seeking an experienced SAP Functional Consultant. This role involves leading discussions, driving enhancements in SAP CRM, and mentoring junior consultants. Candidates should have a strong leadership background, minimum 4-7 years of SAP CRM experience, and a Bachelor's degree. The position offers competitive compensation and a collaborative work environment.

Benefits

Comprehensive Total Rewards Program

World-class training program in financial services

Opportunities for professional development

Qualifications

• Minimum 4-7 years experience as a Functional Consultant Lead working with SAP CRM.
• Experience in at least 2 full project delivery lifecycle.
• Extensive knowledge of business applications/processes including Netweaver and Enterprise Portal.

Responsibilities

• Partner with IT and stakeholders to assess and document system needs.
• Drive enhancements to SAP systems with hands-on configurations.
• Mentor junior functional consultants.

Skills

Leadership skills

SAP CRM experience

Business process modelling

Data modelling

Education

Bachelor’s Degree in Business Administration, Engineering or Computer Science

Tools

SAP CRM

SAP BRF+

Job description

Overview

Retail Credit Engineering and Innovation is looking for a talented and passionate SAP Functional Consultant to join our team. As Senior Functional Consultant you will lead the discussions for teams to complete deliverables throughout the end to end lifecycle of a project. The primary system you will work with is SAP CRM and its various interfacing systems. You will engage with IT, Operations, and business stakeholders to help integrate business objectives with technology solutions. The Senior Functional Consultant is a key leader on a project team of application architects, developers, business analysts, and other project stakeholders.

Responsibilities

• Partner with IT, Operations and business stakeholders to assess, analyze and document business and system needs, recommend business and technical solutions and lead the development and integration of project features into a complex business and system landscape.
• Collaborate with project team members and lead the completion of project deliverables in order to offer a complete product (i.e. Functional Specifications, Data Mapping, Impact Analysis, Maintenance Handover, and Training Guides).
• Drive enhancements to SAP systems, primarily SAP CRM with hands on configurations, customizing, and collaborating directly with Technical Leads and Developers.
• Enable configurable solutions that offer flexibility in order to reduce the need for complex development and decrease the time to market.
• Mentor junior functional consultants who are less experienced in areas of the system, and collaborate with experts to acquire experience in all areas of the solution landscape.
• Provide effective leadership to manage issues, define, influence, and impact the technical direction of an IT project.

What do you need to succeed?

Must Have

• Strong leadership skills with the ability to define, influence, and impact the technical direction.
• Minimum 4-7 years experience as a Functional Consultant Lead working with SAP CRM
• Experience in at least 2 full project delivery lifecycle (from initiation to post-implementation).
• Experience with SAP CRM Basic configuration (i.e. Action Profiles, Status Profiles and Pricing Procedure)
• Refined knowledge of requirements methods: interviewing, data modelling, business process modelling, business object modelling and user interface design
• Extensive knowledge of business applications/processes (i.e. Netweaver, CRM, Banking Services, Enterprise Portal, Solution Manager)

Nice to Have

• Bachelor’s Degree in Business Administration, Engineering, or Computer Science preferred
• Experience in the financial industry
• Experience in different Implementation methodologies: Agile, ASAP, RUP, Waterfall
• Experience with SAP BRF+

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W: TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-07-29

Application Deadline: 2025-10-31