Sr. Salesforce CRM Development Lead

MCD McKesson Canada Corporation / La Corporation McKesson Canada; Canada; Hybrid; CAD 99,000 - 132,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive total rewards

Job summary

McKesson Canada is seeking a Sr. Salesforce CRM Development Lead to provide hands-on technical leadership in the design, development, and delivery of enterprise Salesforce CRM solutions.

This role focuses on Salesforce Sales and Service Cloud, ensuring scalable, secure, and high-quality solutions while supporting broader CRM capabilities across Experience Cloud and Field Service. You’ll lead and coordinate developers, review designs and code, enforce standards, mentor teams, and partner with

Qualifications

• Strong hands-on experience with Salesforce Sales Cloud and Service Cloud.
• Proven experience leading development efforts and delivering complex CRM solutions.
• Deep understanding of enterprise architecture, integration patterns, and CRM data models.
• Strong problem-solving skills with ability to manage competing priorities.
• Strong cross-functional collaboration with business, product, and architecture teams.
• Excellent communication skills across technical and non-technical stakeholders.
• Experience mentoring and coaching developers.

Responsibilities

• Lead and coordinate developers to deliver high-quality solutions across Salesforce Sales and Service Cloud.
• Provide hands-on leadership in solution design, development, and implementation.
• Review and approve solution designs and code to ensure alignment with enterprise standards.
• Establish and enforce development standards, architecture patterns, and integration approaches.
• Partner with product owners, business analysts, architects, and QA teams to deliver integrated CRM solutions.
• Manage technical delivery execution including timelines, risks, and dependencies.
• Ensure compliance with enterprise security, regulatory, and quality standards.
• Mentor developers and promote knowledge sharing across teams.

Skills

Salesforce Sales Cloud

Sales Cloud and Service Cloud

Leadership

Enterprise architecture

Problem solving

Cross-functional collaboration

Communication

Mentoring developers

Education

Degree or equivalent

Tools

Salesforce certifications

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.

Job Title

Sr. Salesforce CRM Development Lead

Summary

McKesson Canada is seeking a Sr. Salesforce CRM Development Lead to provide hands-on technical leadership in the design, development, and delivery of enterprise Salesforce CRM solutions. This role focuses on Salesforce Sales and Service Cloud, ensuring scalable, secure, and high-quality solutions while supporting broader CRM capabilities across Experience Cloud and Field Service.

What You’ll Do

• Lead and coordinate developers to deliver high-quality solutions across Salesforce Sales and Service Cloud
• Provide hands-on leadership in solution design, development, and implementation
• Review and approve solution designs and code to ensure alignment with enterprise standards
• Establish and enforce development standards, architecture patterns, and integration approaches
• Partner with product owners, business analysts, architects, and QA teams to deliver integrated CRM solutions
• Manage technical delivery execution including timelines, risks, and dependencies
• Ensure compliance with enterprise security, regulatory, and quality standards
• Mentor developers and promote knowledge sharing across teams

CRM Platform Responsibilities

• Provide technical leadership for Salesforce Sales Cloud and Service Cloud implementations
• Support Experience Cloud solutions (customer and partner portals)
• Contribute to delivery and integration of Field Service capabilities
• Guide integration of CRM platforms with enterprise systems and downstream applications

What You Bring

• Strong hands-on experience with Salesforce Sales Cloud and Service Cloud
• Proven experience leading development efforts and delivering complex CRM solutions
• Deep understanding of enterprise architecture, integration patterns, and CRM data models
• Strong problem-solving skills with ability to manage competing priorities
• Strong cross-functional collaboration with business, product, and architecture teams
• Excellent communication skills across technical and non-technical stakeholders
• Experience mentoring and coaching developers

Minimum Requirements

Degree or equivalent and typically requires 7+ years of relevant experience

Preferable Skills & Experience

• Salesforce certifications
• Experience with Salesforce Sales and Service Cloud
• Experience with Salesforce Experience Cloud
• Experience with Salesforce Field Service (FSL)
• Experience integrating CRM platforms with enterprise systems
• Experience in regulated or security-sensitive environments
• Experience with Agentforce or AI-driven Salesforce capabilities

Work Model / Physical Requirements

We are Flex and Connect with 2 days a week in office.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,

Our Base Pay Range for this position $99,100 - $132,100

McKesson is an Equal Opportunity Employer. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.

If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail].

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.