Sr. Quality Assurance Supervisor

Balchem; Saint-Gabriel; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading specialty ingredients manufacturer is seeking a Sr Quality Assurance Supervisor in Saint-Gabriel, Canada. This role ensures product quality and safety, manages compliance with regulatory standards, and leads the quality team to foster a culture of excellence. Candidates should have a relevant degree and at least 2 years of experience in the food or supplement industry.

Benefits

Competitive salary

Benefits package

Diversity and inclusion initiatives

Qualifications

• 2+ years of experience in food, supplement, or related industry.
• Operated in an FDA regulated environment, ideally food or dietary supplement.
• Project Management & Change Management Experience.

Responsibilities

• Ensure products meet safety and compliance standards.
• Drive performance through auditing and execution of KPIs.
• Develop a culture that promotes quality improvements.

Skills

Project Management

Analytical skills

Problem-solving

Education

Bachelor's degree in relevant field

Job description

If you are passionate about delivering excellence, and think you are a great fit with our organization, we'd love to hear from you. To apply for any of our openings, click on the desired position and complete your application online.

For any jobs listed below without a specific city and/or state, they are considered REMOTE opportunities.

If you do not see a position that fits your particular skill set, please click here to apply for GENERAL CONSIDERATION.

Balchem Corporation, and its subsidiaries, offers a competitive salary and benefits package and is an Equal Opportunity Employer.

Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well‑being of life on the planet, providing state‑of‑the‑art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ – “BCPC”) with annual revenues over $950 million and a market cap exceeding $5.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit www.balchem.com.

POSITION SUMMARY

The Sr Quality Assurance Supervisor is the leading member of the site quality leadership team, responsible for ensuring that products manufactured at the site are safe, compliant with Balchem, customer, and regulatory standards, and meet quality expectations. This role provides analytical insight, site program maintenance and implementation, product and process knowledge while collaborating with Manufacturing, Product Development, Supply Chain, Customer Service and lower priority customers.

ESSENTIAL FUNCTIONS

Execution and Maintenance Quality, Food Safety and Food Quality Programs: Partners with the site food quality and food safety teams to actively apply living Food Safety, Food Quality plans and the prerequisite programs. Utilizes operational excellence processes as a platform to drive priorities and change. Maintains site in audit ready state.

Prioritizing Compliance, KPI’s, Operational Excellence: Responsible for performance and KPIs through auditing, execution, follow‑ups. Demonstrates ability to prioritize and bring visibility to non‑conformances and key drivers impacting KPI’s, assign actions to contain, correct, prevent. Drives root cause analysis, quality commercialization reviews including specification reviews. Incorporates operational excellence in to ways of working.

Talent Management and Development for Quality, and Food Safety Teams– Provides technical expertise and is accountable for a high functioning quality tam. Partners with cross functional groups to ensure structured onboarding is implemented cross‑functionally at site. Ensures ongoing training is structures to drive success.

Escalated Issue Management – Responsible for ensuring food safety and quality, and or customer issues are escalated for visibility and for resources.

Establishes a Culture of Quality and Systems – Drives the adoption of systems tools and skill development within the function. Uses tools to drive Quality Culture initiatives at the sites,

Partnership with site leaders and cross functional partners for goal setting, decision‑making alignment, and training and development needs

Supports Supply Chain, Learning and Development, and Commercialization functions as needed.

PEOPLE

• Responsible for development and performance of the site quality team
• Builds strong cross‑functional relationships and demonstrates ability to effectively influence site strategy & execution
• Develops a culture that drives quality improvements and efficiently interfaces with operational excellence processes
• Deliver and keep current training programs focused on food safety and quality.
• Communicate effectively with internal and external customers.
• Timely escalation and communication of food safety, quality, financial issues
• Effectively cascade goals using tools such as SMART goals. Aligns with teams on standard work.
• Motivates and builds team strength

SYSTEMS

• Responsible for the effective application of site Product Safety, Product Quality and prerequisite systems. Ensure these systems effectively interface with change control and commercialization processes.
• Strong ability to root cause issues and prevent recurrence via persistent pursuit of higher hierarchical levels of control than administrative, including but not limited to formula, engineering, and elimination strategies.
• Responsible for applying an effective internal audit program and that corrective actions are completed
• Brings visibility to priorities that have largest positive impact on key performance indicators and metrics including but not limited to; Inspection/Compliance performance, First Pass Quality, Complaints, Disposals, Inventory Health, Customer Responsiveness, CAPA closure and effectiveness, systems performance, environmental & sanitation performance.
• Ensures that response to customers, inspectors and auditors are professional, timely, and in scope.
• Collaborates with R&D, Production, and commercial teams in the development and preparation for production of new Products, Processes, and Equipment to support new product/customer launches. Ensuring the process quantifies the probability of success and clearly communicates the risks and proposed mitigations as an outcome of first‑time makes.
• Interface with operational excellence programs to maximize effectiveness
• Leads preparation for customer visits and external audit.
• Ability to become site power user for ERP & LIMS systems.

KNOWLEDGE & EXPERIENCE

• Operated in an FDA regulated environment, ideally food or dietary supplement
• Assess and mitigate food safety, regulatory, and cost risks.
• Apply sanitation principles effectively.
• Effective project manager that knows how to prioritize and meet deadlines
• Execution of CAPA and Customer Complaint system.

REQUIREMENTS

• Bachelor’s degree in relevant field or other relevant work experience.
• Project Management & Change Management Experience
• 2+ years of experience in food, supplement, or related industry.
• Familiarity with FDA
• Certification focused on Quality and Food Safety for Supply Chain requirement: PCQI
• Ability to lift 50 lbs; required to stand, walk, sit, and reach.

Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.