Sr. QA/Test Lead

Softline Technology Inc.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Softline Technology Inc. is seeking a senior QA tester to design and implement manual testing across front-end and back-end systems in a hybrid Toronto-based role.

You will develop test strategies, plans, and data, execute tests across functional, integration, performance, and accessibility domains, and drive defect management in Azure DevOps with stakeholders. The role emphasizes collaboration with project teams, documenting results, and ensuring complete test coverage through rigorous

Qualifications

• 8+ years of QA/testing experience with manual testing.
• Experience performing integration, unit, regression, functional, UAT, accessibility (AODA), and non-functional testing.
• Knowledge of accessibility requirements and testing practices.
• Experience creating and maintaining traceability matrices using Azure DevOps or similar.
• Experience end-to-end testing across multiple applications and environments.

Responsibilities

• Develop and maintain test strategies, plans, scenarios, data, and acceptance criteria.
• Plan and execute manual testing across front-end and back-end components.
• Test integrations, interfaces, and non-functional requirements including performance and security.
• Evaluate results against requirements and maintain traceability.
• Identify, document, track, and retest defects in Azure DevOps.
• Support User Acceptance Testing with data and defect management.
• Communicate testing progress, risks, and outcomes in meetings and reports.
• Participate in Agile ceremonies to identify testing impacts.
• Collaborate with cross-functional teams and transfer knowledge to operations.

Skills

QA testing

Manual testing

Test planning

Test strategies

Traceability matrices

UAT testing

Accessibility testing

Data validation

End-to-end testing

Agile methodology

Stakeholder management

Communication

Cross-functional collaboration

Tools

Azure DevOps

Job description

Responsibilities

• Develop and maintain test strategies, test plans, test scenarios, test cases/scripts, test data, and acceptance criteria in collaboration with the project manager, product owners, business analyst, developer, and other stakeholders.
• Plan, coordinate, and execute manual testing across front-end and back-end components, including functional, integration, regression, accessibility, performance, load, non-functional, and post-implementation testing.
• Test application integrations, interfaces, and non-functional requirements, including system response times, data integrity, security, and accessibility requirements.
• Evaluate test results against business requirements, user stories, and acceptance criteria, and maintain requirements traceability to ensure appropriate test coverage.
• Identify, document, track, validate, and manage defects in Azure DevOps, including severity, steps to reproduce, screenshots, supporting evidence, resolution status, and retesting results.
• Support and coordinate User Acceptance Testing (UAT), including preparation of test scenarios/data, facilitation of testing activities, defect management, and validation of outcomes.
• Communicate testing progress, results, defects, risks, and issues through project meetings, Agile ceremonies, defect reviews, status reports, and other project communications.
• Participate in Agile delivery activities, including requirements workshops, sprint planning, stand-ups, sprint reviews, retrospectives, and walkthroughs to identify testing impacts and support quality throughout the development lifecycle.
• Collaborate with cross-functional business and technical teams to clarify requirements, resolve defects, manage testing dependencies, and support successful release and production validation.
• Maintain complete testing documentation and artefacts throughout the assignment and provide ongoing knowledge transfer to ministry staff to support future testing and operations.

Knowledge Transfer Requirements

• Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
• All testing artefacts, documentation, test scripts, test cases, test results, traceability matrices, defect logs, and related project deliverables must be transferred to the ministry and stored in designated repositories
• Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow-up questions
• Documentation must be maintained throughout the assignment to support ongoing operations and future testing activities

Experience Requirements

Evaluation Criteria:

Manual Testing Skills/Experience – 75%

• 8+ years of demonstrated QA/testing experience, including developing technical testing strategies and test plans, creating test scenarios, test cases/scripts, test data, and execution of manual testing activities.
• Demonstrated experience performing integration, unit, regression, functional, user acceptance (UAT), accessibility (AODA), and non-functional testing.
• Working knowledge of AODA/accessibility requirements and accessibility testing practices.
• Experience testing data-driven applications, including data validation, data integrity, user roles, permissions, workflows, and business rules.
• Experience creating and maintaining requirements traceability matrices to ensure complete test coverage and alignment with business requirements.
• Experience identifying, documenting, tracking, retesting, and validating defects using Azure DevOps or similar defect management tools.
• Experience performing end-to-end testing across multiple applications, environments, interfaces, and integrated systems.
• Demonstrated ability analyzing business requirements, user stories, and acceptance criteria to identify testing impacts, expected outcomes, and test coverage requirements.

Soft Skills – 25%

• Experience with agile methodology
• Excellent analytical, problem-solving, and decision-making skills
• Excellent written and verbal communication skills
• Strong meeting facilitation and requirements clarification skills
• Strong stakeholder management, relationship-building and collaboration skills, with demonstrated ability to work effectively with cross-functional teams.
• Demonstrated experience communicating progress, risks, issues, and mitigation strategies to project teams, project leads, and management.
• Strong organizational and prioritization skills with demonstrated ability to independently manage competing priorities, testing activities, and deliverables in a fast-paced Agile/iterative environment.

Supplier Comments

Req Closing Date/Time: 2026-10-20, 11:30 a.m.

Max number of candidate submissions – 1(One)

The candidate is required to come in office 3 days a week

Must-haves

• 8+ years of demonstrated QA/testing experience, including developing technical testing strategies and test plans, creating test scenarios, test cases/scripts, test data, and execution of manual testing activities.
• Demonstrated experience performing integration, unit, regression, functional, user acceptance (UAT), accessibility (AODA), and non-functional testing.