Sr. Professional Services Account Executive, Public Sector Professional Services

Amazon; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading cloud services provider is seeking a Senior ProServe Account Executive to join their Canadian team. This role focuses on engaging with new and existing customers on cloud technology projects. Responsibilities include leading business development, collaborating with sales teams, creating proposals, and ensuring customer success. The ideal candidate will have over 5 years in technology sales and strong communication skills. A Bachelor's degree or equivalent experience is necessary, with preference for those familiar with the Canadian Public Sector.

Qualifications

• 5+ years of experience in technology sales or account management, preferably in cloud services.
• Experience with sales targets, business development, and driving customer satisfaction.
• Technical proficiency to understand and articulate AWS services and solutions.

Responsibilities

• Lead business development efforts by engaging customers and driving high-value engagements.
• Collaborate with Account Sales representatives for key accounts.
• Create proposals and secure customer sign-off on Statements of Work.

Skills

Technology sales

Account management

Cloud technologies

Customer satisfaction

Communication skills

Negotiation skills

Education

Bachelor's degree or equivalent experience

Job description

Sr. Professional Services Account Executive, Public Sector Professional Services

The Amazon Web Services Professional Services Canadian Public Sector team is seeking a dynamic Senior ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and cloud operations. You'll work closely with customers, account sales teams, and ProServe Cloud Architects to drive customer success and business growth. As ProServe’s customer‑facing relationship owner you’ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer sign‑off of SOWs. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) and ensure success.

Key Job Responsibilities

• Leading business development efforts by engaging customers and driving high‑value engagements
• Collaborating with Account Sales representatives to ensure a coordinated approach for key accounts
• Creating proposals, securing customer sign‑off on Statements of Work (SOWs), and ensuring overall customer success
• Actively navigating and driving procurement discussions with customers via extensive knowledge of Canadian Public Sector contracting practices
• Monitoring ongoing projects to ensure delivery of agreed customer outcomes and maximize revenue potential
• Advocating for customers while balancing AWS business objectives

About the Team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of experience in technology sales or account management (Alternative: Experience in technology sales or account management, preferably in cloud services)
• Experience with sales targets, business development, and driving customer satisfaction
• Experience with cloud technologies and IT strategies
• Bachelor's degree or equivalent experience

Preferred Qualifications

• Experience building and maintaining C‑level client relationships
• Excellent communication, presentation, and negotiation skills
• Financial acumen with the ability to analyse and report on key performance metrics
• Technical proficiency to understand and articulate AWS services and solutions
• Experience with Canadian Public Sector contracting and RFx processes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.