Sr. Product Mgr, eBay Live - Discovery

Socket.dev; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

eBay Live is seeking an experienced Senior Product Manager to shape the future of interactive LIVE commerce, driving product experiences that reach millions of buyers worldwide.

You will lead end-to-end product development across personalization, recommendations, ranking, and discovery, partnering with engineering, design, data science, and marketing to deliver measurable business outcomes in a fast-paced, ambiguous environment.

Qualifications

• 7+ years of product management or related strategy experience in ecommerce/video/social commerce.
• Bachelor’s degree; MBA or relevant advanced degree preferred.
• Ability to thrive in an ambiguous 0-1 environment and distill complex problems.
• Strong prioritization, trade-off assessments, and cross-functional influence.
• Excellent written and verbal communication across diverse teams.

Responsibilities

• Translate priorities into customer experiences that drive engagement and value.
• Own discovery experiences across touchpoints including recommendations, search, and LIVE entry points.
• Lead end-to-end product development from opportunity to launch and iteration.
• Design, launch, and scale experiments across global markets to accelerate learning.
• Collaborate with engineering, design, data science, research, and marketing.
• Define success metrics and measure impact across engagement, retention, and revenue.

Skills

Ambiguity management

Prioritization

Influence & communication

Analytical reasoning

E-commerce experience

Education

Bachelor's degree

MBA preferred

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

We are looking for an experienced Senior Product Manager to join the high-growth eBay Live organization. eBay Live is one of eBay’s top strategic priorities, and this role operates at the intersection of zero-to-one innovation and large-scale product execution. We are looking for a product builder who thrives in ambiguity, embraces rapid experimentation, and employs AI-native tools and workflows to accelerate learning, prototyping, and product delivery. You will help define the future of interactive LIVE commerce while building experiences that reach millions of buyers around the world.

What you will accomplish:

• Execute against the product vision and strategy for buyer discovery and LIVE commerce experiences, translating strategic priorities into impactful customer experiences that drive engagement, conversion, retention, and long-term customer value.
• Own and evolve buyer discovery experiences across eBay Live’s most important customer touchpoints, including personalized recommendations, browse and search experiences, product discovery surfaces, and LIVE commerce entry points. Shape how buyers discover, explore, and engage with relevant content, sellers, products, and interactive shopping experiences throughout the customer journey.
• Lead end-to-end product development for high-impact initiatives spanning personalization, recommendations, ranking, and discovery experiences, from opportunity identification and requirements definition through launch, measurement, and iteration.
• Drive a roadmap of experiments focused on helping buyers discover the right experiences at the right time through data-driven decision making, rapid experimentation, and continuous optimization. Design, launch, and scale experiments across global markets to accelerate learning and enhance customer and business impact.
• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. Foster collaboration, build alignment, and drive shared outcomes across partners to deliver exceptional customer outcomes.
• Many of the most impactful customer experiences in this space span multiple products, platforms, and teams. Success in this role requires strong cross-functional leadership, the ability to influence without authority, and a track record of driving alignment across diverse partners to deliver seamless end-to-end customer experiences and measurable business outcomes.
• Define success metrics and leverage quantitative and qualitative insights to find opportunities, prioritize investments, and measure business impact across engagement, retention, and commercial outcomes.
• Cultivate a deep understanding of the technical architecture and backend systems that power your product area to effectively partner with engineering, unblock development, and influence technical decisions that enable scalable customer experiences.

What you will bring:

• 7+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.
• Bachelor’s degree required; MBA or relevant advanced degree preferred.
• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.
• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.
• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.
• Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong cases, define necessary data, and measure product performance.

Additional Details

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

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