Sr. Product Manager (Tech), Cross-Border

Amazon; Vancouver; Hybrid; CAD 178,000 - 299,000; Full time

Job summary

A leading global e-commerce company in Metro Vancouver is seeking a Product Leader to drive the Cross Border business. Ideal candidates will have over 7 years in technical product management, will effectively communicate with global teams, and solve complex international issues. The role includes refining the product roadmap, working across engineering and business teams, and advocating for key stakeholders. The position offers a base salary ranging from $128,100 to $214,000, plus comprehensive benefits.

Benefits

Comprehensive benefits

Equity options

Sign-on bonuses

Qualifications

• 7+ years of technical product or program management experience.
• Experience with feature delivery and tradeoffs of a product.
• Experience managing technical products or online services.

Responsibilities

• Identify international challenges for all aspects of Amazon’s business.
• Lead and own the product and tech roadmap to improve the Cross Border CX.
• Engage tech partners and cross‑functional stakeholders to deliver project milestones.

Skills

Technical product or program management

Analytical tools (Tableau, Qlikview, QuickSight)

Stakeholder engagement

Data mining and analysis

Education

Bachelor’s degree

Job description

Stay local, shop global! Amazon Cross Border team allows customers to easily discover a wide selection of international products available from Amazon’s as well as 3rd Party websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world‑class customer service. Amazon Cross Border (Global Store and Exports) has presence in multiple countries and is at the forefront of Amazon’s global expansion strategy. We have maintained a startup culture and are looking for a Product Leader with an entrepreneurial mindset to lead next level of challenges to scale the Cross Border business to worldwide customers.

This position requires strong self‑motivation and product management and technical skills. The ideal candidate will have the ability to work closely with technology to develop automated solutions for complex international problems. This position will be part of the International Expansion strategy and technology team which has global responsibility. You will have the opportunity to lead work‑streams across Customer Experience, Selection, cross‑border delivery experience, Legal, Marketplace, Accounting, Tax, to name a few and will be a product leader who has the ability to communicate priorities and work effectively with stakeholders, including teams across engineering, and business teams across the globe.

You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross‑border/ cross‑regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different locations.

Key Job Responsibilities

• Identifying international challenges for all aspects of Amazon’s business
• Lead and own the product and tech roadmap to improve the Cross Border CX
• Think big and invent new ways to improve Cross Border CX
• Contributing to Amazon’s bottom line
• Working with stakeholder partners to provide compliant solutions
• Mining and analyzing data for metrics and decision support
• Driving results by exercising judgment using available information

A Day in the Life

• Devise product strategy and plan product roadmap with key stakeholders
• Engage tech partners and cross‑functional stakeholders to deliver project milestones
• Secure leadership feedback and support on critical decisions to deliver the best outcome for customers

Basic Qualifications

• 7+ years of technical product or program management experience
• Bachelor’s degree
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive‑level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary for this position ranges from $128,100/year up to $214,000/year. Salary is based on a number of factors and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.