Sr. Network Designer

Rogers Communications, Inc.; Calgary; On-site; CAD 110,000 - 170,000; Full time

Job summary

Rogers Communications, Inc. in Montreal, QC, is seeking an experienced telecommunications professional to design, maintain, and evolve emergency and regulatory services across the Rogers network. You will collaborate with technical and non-technical teams, lead PoCs, and ensure alignment with Canada’s 911 standards and regulatory bodies.

The role requires deep knowledge of NG9-1-1 architecture, SIP/VoIP, and numbering frameworks, with on-call support as needed. A P.Eng.

Qualifications

• Post‑secondary education or equivalent relevant experience.
• P.Eng. designation preferred.
• Expert knowledge of Canadian 911 service architecture and associated feature requirements.
• Proven troubleshooting and analytical skills.
• Experience with SIP, VoIP and IP protocols.
• Experience with North American Numbering Plan and interconnection frameworks.

Responsibilities

• Engineer and develop the Rogers 911 network architecture.
• Develop and maintain service access for emergency service organizations.
• Monitor regulatory developments and represent Rogers in industry groups.
• Design reports and present 911 performance statistics.
• Lead PoCs and lab/field trial activities.
• Provide on-call support for off-hours implementations.

Skills

911 network architecture

NG9-1-1 architecture

SIP/VoIP/IP protocols

NFV (Network Functions Virtualization)

cross-functional collaboration

troubleshooting/analytical

Education

Professional Engineer (P.Eng.) designation preferred

Tools

VNF/CNF

CRTC ESWG/ATWG/CSCN knowledge

CI/CT numbering frameworks

Job description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity

Who We Are Looking For

Come be part of the team that helps ensure the safety of Canadians!

As part of the Regulatory Services team, you will play a key role in the design, maintenance and evolution of emergency and regulatory services across the Rogers network. We are looking for an experienced telecommunications professional with deep knowledge of Canadian 911 services, NG9-1-1 architecture, emergency services, numbering and network technologies. You bring strong technical expertise, analytical and troubleshooting capabilities, and the ability to collaborate effectively across technical and non-technical teams. You are comfortable working in a dynamic environment, taking ownership of complex technical initiatives, sharing your expertise with others, and contributing to architecture, technology and policy decisions.

What You Will Do

• Engineer and develop the Rogers 911 network architecture.
• Develop and maintain service access for emergency service organizations, including the Quebec Provincial Police, Ontario Provincial Police and Canadian Coast Guard.
• Monitor industry and regulatory developments and represent Rogers within the CRTC Emergency Services Working Group (ESWG), Alerting Working Group (ATWG), and Canadian Steering Committee on Numbering (CSCN).
• Monitor emergency services standards, trends and best practices across the industry, including NENA, EENA, FCC and CRTC.
• Engineer and develop solutions to support Rogers numbering obligations for network expansion projects.
• Support the engineering and development of the Emergency Services SBC/IBCF.
• Engineer and develop solutions supporting Nuisance Calls Mitigation, including STIR/SHAKEN, Traceback and Universal Call Blocking.
• Maintain knowledge of existing technologies and technical documentation, and develop technical information for internal presentations that translates complex technical issues into clear business impacts.
• Design reports and compile, assess and present 911 performance statistics, as required.
• Collaborate with technical and non-technical teams, leveraging system expertise to develop and deliver technical solutions.
• Continuously learn new and emerging technologies and share knowledge through mentoring, in-house workshops and learning sessions.
• Contribute to technology and policy decisions related to architecture, design strategies and standards.
• Lead lab and field trial activities in support of Proofs of Concept (PoCs).
• Provide on-call support, when required, for off‑hours project implementations and during emergencies, disasters and network outages.

The above responsibilities apply to, but are not limited to, Rogers wireline and wireless networks.

What You Bring

• Post‑secondary education or equivalent relevant experience; Professional Engineer (P.Eng.) designation preferred.
• Expert knowledge of Canadian 911 service architecture and associated feature requirements.
• A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
• In‑depth knowledge of NENA i3 NG9-1-1 architecture.
• 5–10 years of related telecommunications experience, preferably within a wireless environment.
• Strong hands‑on experience with Canadian Emergency Management responsibilities, requirements and stakeholders.
• Proven troubleshooting, problem‑solving and analytical skills.
• Experience with SIP, VoIP and IP protocols.
• 5–10 years of related experience with the North American Numbering Plan, as well as Canadian interconnection and number‑porting frameworks.
• Proven ability to manage multiple priorities in a dynamic and fast‑paced environment.
• Experience with Network Functions Virtualization, including VNF and CNF.
• Recent experience with network functions integration.
• Excellent written and verbal communication skills.
• Strong collaboration skills and a team‑oriented approach.
• Bilingualism in French and English is considered an asset.

What's In It For You

Growth & Development Opportunities

• Self‑driven career development programs
• Rogers First priority in applying to internal roles of interest

Wellness Programs

• Employee & Family Assistance Program
• Virtual Healthcare
• Cognitive Behavioural Therapy (CBT)
• Low or no‑cost fitness membership

Our commitment to diversity

• An inclusive and diverse workplace where you can bring your whole self to work.

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule

Full time

Shift

Day

Length of Contract

Not Applicable (Regular Position)

Work Location

800, Gauchetiere O, Bureau 4000‑Place Bonaventure - Montreal(182), Montreal, QC

Travel Requirements

Up to 10%

Background Check(s) Required

Criminal Record and Credit Check

Posting Category/Function

Technology & Engineering

Requisition ID

344101

To support career growth, collaboration, and high‑performing teams, all Corporate Employees are expected to work onsite. We believe that in‑person connection strengthens our culture and drives industry‑leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.