Sr Manager, Product Development

Travelopia; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Time off

Hybrid work

Parental leave

Volunteer time off

Travel discounts

Job summary

Quark Expeditions, a Travelopia company, is seeking a Senior Manager, Product Development to lead end-to-end product initiatives across fleet and destinations, leveraging data, insights and market trends to keep offerings differentiated and commercially successful.

You will collaborate with Commercial, Sales, Marketing and Operations to deliver cohesive products, refine development processes for on-time launches, and expand partnerships while guiding a high-performing team to deliver exceptional

Qualifications

• Experience leading product strategy and end-to-end development.
• Ability to translate data and insights into actionable plans.
• Proven cross-functional collaboration across Commercial, Sales, Marketing and Operations.
• Background in travel or experiential services.

Responsibilities

• Lead end-to-end product development and launches across fleet and guest experiences.
• Develop and refine a data-informed product strategy.
• Collaborate with Commercial, Sales, Marketing and Operations to deliver cohesive products.
• Define product development processes for on-time delivery.
• Drive seasonal planning and sailing schedule reviews.
• Enhance onboard and off-ship guest experiences.
• Identify new destination opportunities aligned with brand strategy.
• Build internal and external partnerships to support innovation.
• Lead and mentor a high-performing team and manage procurement processes.

Skills

Product strategy

Cross-functional

Data analysis

Procurement

Stakeholder mgmt

Travel industry

Tools

Microsoft Office

Job description

Quark Expeditions is the leading polar expedition travel company headquartered in Toronto, Canada. We operate cruises to Antarctica and Arctic regions (Greenland, North Canada, Svalbard) on board of 3 modern polar expedition ships – Ultramarine, Ocean Explorer, and World Explorer. Since 1991, Quark has been establishing a tradition of firsts in polar travel: as the first to transit the Northeast Passage with adventure travellers; the first to take travellers to the far side of Antarctica; and the first to circumnavigate the Antarctic continent with guests. Quark Expeditions is part of Travelopia, the world’s leading experiential travel business, owned by KKR.

We’re looking for a Senior Manager, Product Development to join our team.

You’ll work closely with cross-functional teams to shape product strategy, using insights, data, and market trends to ensure our offerings remain differentiated and commercially successful. This role plays a key part in bringing new experiences to market and continuously evolving our product portfolio.

Whatwe’lloffer:

• Competitive base salary ($80,000 to $120,000 CAD) and bonus scheme (5% to 10%)
• Comprehensive health benefits
• Retirement savings plan with company contributions
• Generous paid time off allowance and birthday day off
• Flexible hybrid working schedules
• Parental leave and family-supportive policies
• Charity or volunteering time off
• Group-wide travel discounts

What you’ll do

• Lead end-to-end product development and launch activities across fleet, destinations, and guest experiences
• Build and evolve a clear product strategy informed by data, market trends, and customer insights
• Partner with Commercial, Sales, Marketing, and Operations to deliver cohesive and competitive products
• Define and improve product development processes to support efficient planning and on-time launches
• Drive seasonal planning and sailing schedule reviews to ensure timely delivery to market
• Enhance onboard and off-ship experiences, including expedition activities, aviation offerings, and guest services
• Identify new destination opportunities and expand product offerings aligned with brand strategy
• Develop strong internal and external partnerships to support innovation and execution
• Lead and support a high-performing team, setting clear objectives and enabling growth
• Oversee procurement processes and ensure strong commercial and contractual outcomes
• Use data and insights to guide decision-making and continuously improve product performance

What you’ll bring

• Experience leading product strategy and development in a complex, fast-paced environment
• Strong track record of delivering results through structured planning and clear processes
• Experience working cross-functionally with multiple stakeholders
• Background in the travel or experiential services industry
• Strong analytical skills with the ability to translate data into actionable insights
• Experience with procurement, supplier management, and contract negotiation
• Commercial awareness, including financial planning, cost analysis, and margin optimization
• Excellent communication and collaboration skills, with the ability to influence and build relationshipsAbility to prioritize effectively and adapt in a dynamic environment
• A proactive mindset with a focus on continuous improvement
• Interest in travel, adventure, or the outdoors
• Proficiency with Microsoft Office tools and willingness to adopt new workplace technologies

Nice to have

• Knowledge of polar regions or expedition travel
• Existing network within the expedition or adventure travel industry

We believe people perform best when they can be their trueselvesand diverse teams drive better results.We’recommitted to fostering a diverse,equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you needaccessibility supportduring the recruitment process, please inform us here:[e-mail]

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