Sr. Manager, Process Engineering

CIBC; Toronto; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers program

Job summary

CIBC is seeking a Process Engineering Senior Manager to lead end-to-end process re-engineering projects aimed at enhancing client experience and profitability. You’ll guide strategy development and manage a team, while working 2–3 days on-site in a hybrid model.

You’ll mentor engineers, communicate with stakeholders, and drive improvements using Lean Six Sigma methodologies to build the bank of the future.

Qualifications

• Proven experience leading end-to-end process engineering projects.
• Strong collaboration and mentoring skills across teams.
• Hybrid work experience with on-site and remote days.

Responsibilities

• Lead end-to-end process and re-engineering projects to improve client experience and profitability.
• Guide planning, development, and implementation of process strategy for the bank.
• Mentor process engineers and drive improvement initiatives across teams.
• Provide status updates and reporting on process-focused objectives.
• Collaborate with stakeholders to remove barriers and enable change.

Skills

Analytical Thinking

Business Analysis

Data Analysis

Group Problem Solving

Interpersonal Relationships

Leadership

Problem Solving

Process Engineering

Process Strategy

Project Management

Researching

Task Management

Tools

Lean Six Sigma

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Process Engineering Senior Manager, you’ll manage end-to-end process and re-engineering projects and implement process improvements that enhance client experience and generate profitability. You’ll use your experience to guide key projects that improve processes that affect our clients. You’ll work closely with your team and guide the planning, development, and implementation of a process strategy that will build the bank of the future.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Leadership – You will work with team members to set goals and motivate teams to achieve them. You can identify and remove barriers that slow or prevent the successful completion of project objectives. You can work within the organization to inspire change. You have experience mentoring process engineers in different aspects of process engineering and other improvement methodologies.
• Interpersonal Relations – You have excellent communication skills and can communicate clearly and concisely to partners in all levels of the organization. You can use various strategies to influence others and build support for process improvement recommendations.
• Problem solving – You can develop creative solutions and new ways of thinking about issues and opportunities.
• Task management – You have experience tracking project progress and guiding projects to successful completion. You can provide management with project status updates, feedback and appropriate reporting on key process-focused objectives.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You are a bold and authentic leader. You’re passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You can demonstrate experience in applying an improvement methodology. It’s an asset to Lean Six Sigma certification.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Analysis, Data Analysis, Group Problem Solving, Interpersonal Relationships, Leadership, Problem Solving, Process Engineering, Process Strategy, Project Management, Researching, Task Management