Sr. Manager, Logistics

Knix; Toronto; On-site; CAD 106,000 - 144,000; Full time

Job summary

Knix seeks a Senior Manager, Logistics to own annual logistics spend and elevate supply chain operations. You will drive carrier accountability, cost governance, and a proactive optimization function, delivering measurable improvements in gross margins.

You will lead 3PL relationships, review freight invoices, and implement recurring invoice validation while ensuring SLA compliance and contract alignment.

Qualifications

• Experience in parcel logistics and 3PL procurement with strong cost governance.
• Proven ability to structure, negotiate and execute end-to-end logistics contracts.
• Deep expertise in freight cost validation, carrier invoice auditing and contract compliance.
• Proficiency in parcel routing analysis and carrier optimization.
• Advanced NetSuite (ERP) proficiency is an asset.

Responsibilities

• Lead ongoing 3PL and carrier governance, optimizing costs through 2027 and beyond.
• Elevate governance over logistics spend and shift vendor management to proactive optimization.
• Lead market analysis and negotiate carrier contracts while managing performance.
• Establish a monthly invoice validation framework to eliminate leakage and surcharges.
• Perform parcel-level routing analyses to select optimal carriers per package.

Skills

Parcel logistics

Carrier contracts

3PL relationships

Freight cost validation

Routing analytics

Tools

NetSuite ERP

Job description

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career!

Knix is seeking a dedicated, results-driven Senior Manager, Logistics to take ownership of our annual logistics spend and elevate our supply chain operations. Reporting directly to the Vice President, Operations, this role oversees our logistics governance and carrier management, and is responsible for creating a proactive, high-impact operational strategy.

In this role, you will act as the strategic lead driving carrier accountability and implementing rigorous cost governance. You will eliminate budget leakage, optimize parcel routing, and manage carrier and 3PL partner performance to directly expand gross margins and support long-term operational excellence.

About You:

• You possess deep experience in parcel logistics and 3PL procurement, knowing how to structure, negotiate, and execute high-stakes RFPs that capture significant annualized savings.

• You leave no stone unturned when reviewing freight invoices; you thrive on parcel-level routing analysis, identifying surcharge discrepancies, and building robust cost-auditing frameworks.

• You hold logistics partners accountable to contractual commitments, SLAs, and billing accuracy, ensuring every unit shipped protects the company's gross margin.

• Operating as a high-impact individual contributor, you proactively move projects from strategy to execution without requiring a large team to deliver measurable outcomes.

The Opportunity:

Partner Management & Operational Optimization

• Serve as the dedicated lead for ongoing 3PL and carrier relationship management and governance. Continually assess operational opportunities to keep logistics costs low through 2027 and beyond.

• Elevate line-level governance over logistics spend, shifting vendor management into a dedicated, proactive optimization function.

• Lead market analysis and execute a comprehensive Logistics network strategy, negotiating carrier contracts and managing carrier performance.

Cost Governance & Invoice Auditing

• Establish and implement a recurring monthly invoice validation framework across our complete annual spend to eliminate budget leakage and unmonitored carrier surcharges.

• Perform routine parcel-level and routing analyses to determine optimal carrier selection per package and capture daily cost savings.

• Maintain active oversight of carrier billing to recover unvalidated charges and mitigate industry invoice error rates.

Qualifications:

• Experience: 5+ years of specialized logistics experience managing parcel routing, carrier contracts, and 3PL relationships

• Project Leadership: Proven track record of drafting launching, and negotiating end-to-end logistics contracts

• Financial Acumen: Deep expertise in freight cost validation, carrier invoice auditing and contract compliance

• Routing Analytics: Strong proficiency in parcel routing analysis and carrier optimization.

• Systems Proficiency: Advanced proficiency in NetSuite (ERP) is an asset.

• Work Model & Location: Hybrid working arrangement requiring 3 days per week on-site at Knix HQ

Salary:

• Salary starting at $125,000 per year

Compensation & Care

Transparency is at the heart of everything we do, including how we pay. The posted expected hourly rate for this role represents candidates developing new skills within the position. Increased rates represent those who are more proficient or have achieved mastery and deep institutional knowledge over time.

• That’s why for permanent full-time employees, we cover 100% of the premiums for extended health and dental plans from your first day.
• You’ll also gain access to mental health support through our Employee Assistance Programs through our partners at Dialogue who provide virtual coaching, therapy, and counseling.
• When your family grows, we’re there for you. Our Paid Parental Leave plan tops up salary to 80%for eligible permanent, full-time employees.
• We also invest in your future with a RRSP matching programfor permanent full-time team members.
• Plus, you’ll enjoy a 50% discounton Knix products because we want you to love what you sell.

AI Disclosure Statement

We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.