Sr. Key Accounts Representative- Western Canada- REMOTE

BioLegend, Inc.; British Columbia; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading life sciences company is looking for a Key Account Manager for Western Canada. This role involves building strong relationships with key accounts, developing tailored product solutions, and managing long sales cycles. The ideal candidate has a BS in a STEM discipline and 3+ years of laboratory sales experience, particularly in healthcare. Strong analytical skills and proficiency with CRM tools are essential. Travel (30%) is expected in this position.

Qualifications

• 3+ years of laboratory sales experience working with large accounts.
• Experience with clients in Western Canada or similar markets.
• Understanding of laboratory workflows and automation systems.

Responsibilities

• Build and maintain strong relationships with key accounts.
• Develop and execute strategies for new business opportunities.
• Collaborate with internal teams to deliver high-value systems.

Skills

Relationship building

Sales strategy development

Customer satisfaction focus

Presentation skills

Analytical and problem-solving skills

Education

BS in STEM discipline

Tools

CRM tools (SFDC)

Job description

Overview

Are you passionate about building strong relationships and delivering tailored solutions to clients? As a Key Account Manager for Western Canada, you will work closely with named or large key accounts to provide product solutions, develop new business opportunities, and ensure customer satisfaction. This role involves managing long sales cycles, collaborating with internal teams, and driving revenue growth while maintaining positive, ongoing relationships with clients.

Responsibilities

• Build and maintain strong relationships with key accounts in Western Canada, ensuring customer satisfaction and long-term partnerships.
• Develop and execute strategies to identify new business opportunities and propose tailored product solutions.
• Collaborate with internal sales and operations teams to address client needs and deliver high-value systems.
• Manage revenue goals for assigned accounts, providing regular updates on financial status and account progress.
• Navigate long sales cycles, working with both customer and company executives to secure approvals for high-value systems.
• Experience with using Customer Relationship Management tools like SFDC
• Strong presentation skills

Basic Qualifications

• BS in STEM discipline.
• 3+ years of laboratory sales experience working with large accounts.

Preferred Qualifications

• Experience working with clients in Western Canada or similar markets. Strong analytical and problem-solving skills.
• Experience in reproductive health, maternal care, newborn screening, or related medical fields.
• Proven track record in building and maintaining client relationships in healthcare settings.
• Understanding of laboratory workflows, automation systems, mass spectrometry technologies or next generation sequencing applications.
• Demonstrated ability to explain complex technical information about software solutions and diagnostic technologies to various audiences.
• Experience with CRM systems and data analysis for business development.

Physical Requirements & Expectations

• Valid driver's license and willingness to travel throughout assigned territory in Western Canada (30% of the time).

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