Sr Investigation Lead

Lakeridge Health; Whitby; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Whitby is seeking a Sr Investigation Lead for temporary full-time involvement in workplace investigations. The ideal candidate will conduct thorough investigations into workplace complaints and collaborate with HR and legal teams to ensure compliance and a safe work environment. Candidates with a Bachelor's degree and 5+ years of relevant experience are preferred, along with strong communication skills and a trauma-informed approach.

Qualifications

• Minimum 5 years of experience conducting complex workplace investigations.
• Demonstrated experience using a trauma-informed and culturally competent approach.
• Familiarity with collective agreements and HR best practices.

Responsibilities

• Conduct full-cycle investigations into workplace complaints.
• Develop investigation plans aligned with legislation and policies.
• Prepare objective reports for HR and legal counsel.

Skills

Strong communication

Interpersonal skills

Organizational skills

Attention to detail

Education

Bachelor's degree in Human Resources or related discipline

Certification in Workplace Investigations

Job description

Sr Investigation Lead

Department: Workplace Investigations

Program: Human Resources

Status: Temporary Full Time (12 Months)

Hours: 8 Hour Shifts, Hybrid days Schedule (Subject to Change)

Location: Whitby, Corporate Office

Wage Schedule: $46.340 - $63.190 per hour

File Number: 2500002818

Lakeridge Health is seeking a seasoned Sr. Investigation Lead to join our Workplace Investigation team. In this key role, you will be responsible for leading impartial, comprehensive, and timely investigations into complex and sensitive workplace complaints. These include, but are not limited to, allegations of workplace violence, harassment, discrimination, bullying, conflicts of interest, absence abuse, and other forms of misconduct.

Working in close partnership with the Human Resources team, internal stakeholders, legal counsel, and hospital leadership, the Investigator plays a crucial role in supporting a healthy, safe, respectful, and equitable workplace culture.

Standard hours are during the day shift. Flexibility is required, as occasional work outside of regular hours—including evenings, nights, and weekends—may be necessary to meet operational demands.

Responsibilities:

• Conduct full‑cycle investigations into complex and sensitive workplace complaints involving both unionized and non‑unionized staff.
• Develop and execute investigation plans aligned with legislation, collective agreements, and internal policies.
• Interview complainants, respondents, and witnesses using a trauma‑informed, culturally sensitive approach, and analyze evidence from diverse sources.
• Apply credibility assessments to determine policy or legislative breaches and prepare objective, comprehensive reports for HR, legal counsel, and senior leadership.
• Provide expert guidance and peer review on investigations, collaborate with legal counsel, and represent the organization in legal proceedings.
• Ensure detailed documentation of all investigative activities and outcomes.
• Prepare for and participate in legal proceedings and grievance arbitrations.
• Recommend policy, procedure, and program improvements based on systemic investigation findings.
• Support the delivery of training on investigation processes and respectful workplace principles.

Requirements:

• Bachelor's degree in Human Resources, Legal Studies, Business Administration, or a related discipline (or equivalent combination of education and experience).
• Certification in Workplace Investigations preferred.
• CHRL/CHRP designation is an asset.
• Minimum 5 years of experience conducting complex workplace investigations in a unionized or public sector environment.
• Demonstrated experience using a trauma‑informed, culturally competent, and equity‑informed lens.
• Familiarity with collective agreements, relevant legislation, and HR best practices.
• Strong communication, active listening, and interpersonal skills to engage with diverse individuals in sensitive situations.
• Excellent organizational skills, attention to detail, and the ability to manage multiple tasks effectively.
• High professionalism, integrity, and discretion in handling confidential and complex matters.

Conditions of Employment:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Successful external applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre‑employment Health Assessment as a condition of employment.