Sr Engagement Manager

Workday; Toronto; Hybrid; CAD 112,000 - 168,000; Full time

Benefits offered by this job

Flexible work arrangements

Pay transparency

Stock refresh grants

Job summary

Workday is seeking a Senior Engagement Manager in Canada to lead complex HCM/ERP deployments, coordinating with leadership, consultants and resource management to drive the customer experience through deployment lifecycles.

You will manage multi-workstream implementations, participate in sales cycles when needed, mentor teams, and ensure projects meet scope, budget and delivery targets, while leveraging Workday best practices.

Qualifications

• 4+ years of managing complex HCM and/or ERP implementations with focus on Financials/HCM or Payroll.
• 7+ years for Senior level with similar scope and tools.
• Experience with project management tools (Microsoft Project, Smartsheet, etc.).

Responsibilities

• Project manage one or more Workday Financials/HCM/Payroll implementations.
• Guide customers through solution delivery and deployment lifecycle.
• Present at Executive Steering Committee meetings.

Skills

Project management

Stakeholder management

Leadership

Communication

Problem solving

Tools

Microsoft Project

Smartsheet

Job description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

As a Sr. Engagement Manager in our Canadian practice, you will be the key player on a team that guides customers through the solution delivery and deployment lifecycle by partnering with Workday leadership, consultants, and resource management. You will be the Workday leader ultimately responsible for managing the Customer experience through deployments.

About the Role

• Project manage one or more Workday Financials/HCM/Payroll/implementations concurrently
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Manage and measure project performance using appropriate tools and techniques
• Perform risk management to collaboratively minimize and manage project risks proactively with customers
• Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
• Identify opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

About You

Basic Qualifications (P3 Engagement Manager)

• 4+ years of managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll
• 3+ years deploying Workday, PeopleSoft ,Oracle, SAP, Ultimate Kronos or similar software
• Prior experience working for a professional services consulting firm or supporting HCM/ERP implementations within the customer
• Previous experience with project management tools (Microsoft Project, Smartsheet, etc.)

Basic Qualifications (P4 Senior Engagement Manager)

• 7+ years of managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll
• 4+ years deploying Workday, PeopleSoft ,Oracle, SAP, Ultimate Kronos or similar software
• Prior experience working for a professional services consulting firm or supporting HCM/ERP implementations within the customer
• Previous experience with project management tools (Microsoft Project, Smartsheet, etc.)

Other Qualifications:

• Bilingual in French and English language preferred but not required
• Previous experience managing full project lifecycle, including P+L ownership is a plus
• Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment
• Previous SaaS sales experience is a plus.
• Successful candidates have a balance of functional (business) and technical experience
• Ability to travel up 25% - 50% percent of the time

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: CAN.ON.TorontoPrimary CAN Base Pay Range: $112,000 - $168,000 CADAdditional CAN Location(s) Base Pay Range: $112,000 - $168,000 CAD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.