Sr Director, Quality Operations

GlassRatner Executive Search; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading executive search firm in Toronto is seeking a Senior Director, Quality. This role involves driving quality operations and compliance in the pharmaceutical industry, leading high-performing teams, and championing innovation and operational excellence. Ideal candidates will have a strategic vision and experience managing quality functions across multiple sites. Competitive compensation and career advancement opportunities are offered.

Benefits

Leadership training and mentorship

Professional growth opportunities

Collaborative team environment

Qualifications

• Experience leading quality functions in regulated industries like pharma or biotech.
• Ability to manage and optimize quality operations and resources.
• Strong leadership skills with a track record of developing high-performing teams.

Responsibilities

• Lead cross-functional quality teams to deliver enterprise-wide excellence.
• Oversee compliance with multiple regulators nationally and internationally.
• Spearhead digital transformation through QMS and other quality systems.

Skills

Data-driven leadership

Budget management

Cross-functional collaboration

Strategic vision

Mentorship

Job description

Are you passionate about leading high‑performing teams to drive meaningful change in quality operations? Do you thrive in complex, regulated environments where your strategic thinking and leadership can shape the future of pharmaceutical manufacturing? Are you ready to champion innovation, compliance, and operational excellence on a large scale?

In this pivotal role as Senior Director, Quality, you will be responsible for designing and executing a multi‑year enterprise quality strategy that aligns with the company’s growth trajectory, operational roadmap, and product innovation pipeline.

As a trusted advisor to the Vice President of Quality and senior leadership, you will translate complex regulatory expectations into agile, actionable strategies that uphold the highest standards of compliance. You’ll provide strategic oversight to QA and QC teams across the company’s manufacturing, distribution, and testing sites—ensuring consistency, efficiency, and a proactive quality culture.

In this pivotal leadership position, you will utilize your expertise to set the standard for excellence – you know what “good” looks like. This role calls for an experienced Quality professional with robust technical skills, outstanding leadership abilities, and a strategic vision to enhance quality performance and ensure compliance across global operations.

Some key responsibilities include:

• Leading cross‑functional quality teams to deliver enterprise‑wide excellence
• Driving local & global market readiness and regulatory expansion initiatives.
• Championing continuous inspection readiness and audit preparedness.
• Overseeing compliance with multiple regulators both nationally and internationally
• Spearheading digital transformation through QMS, LIMS, and other quality systems.
• Embedding harmonized, scalable processes that reduce risk and enhance performance.

What Sets You Apart – And Why You Belong Here

• You’re a data‑driven leader who thrives on turning quality metrics into meaningful action.
• You are skilled in managing budgets, optimizing resources, and planning capital investments that elevate quality operations.
• You lead with transparency and are deeply committed to protecting product quality and public trust.
• You’ve successfully led quality functions across multiple sites, aligning strategy with enterprise goals in fast‑paced, highly regulated industries like pharma, biotech, or consumer health.
• You inspire teams with a bold vision for quality excellence—rallying stakeholders and driving transformation with clarity and confidence.
• You’ve led organizations through major change—whether modernizing systems, navigating regulatory challenges, or spearheading digital transformation.
• Your influence spans the org chart. From the shop floor to the C‑suite, you build trust, foster alignment, and drive results.
• You’re a builder of high‑performing teams—mentoring talent, setting clear expectations, and creating pathways for growth across geographies.
• You stay cool under pressure, leading with confidence through audits, recalls, or times of uncertainty.
• You’re a true cross‑functional partner—collaborating with Operations, Regulatory, R&D, and Supply Chain to embed quality into every corner of the business.
• You think tactically and act strategically, by scaling quality systems to support international growth and product launches.

What you will enjoy from being in the role:

• Work alongside a talented team in a well‑managed, professional company with industry leaders.
• Enjoy the chance to advance within the organization with proven capabilities.
• Benefit from strong leadership training and mentorship to enhance your skills.
• Have the ability to voice your ideas, be part of the solution, and drive meaningful change.

This is more than a leadership role, it’s a chance to shape the future of quality in a fast‑paced, innovation‑driven environment.