Sr Courier-2

FedEx Group; Dartmouth; On-site; CAD 40,000 - 50,000; Full time

Job summary

A global logistics and delivery company is seeking a Courier to deliver and pick up packages across various routes in a floating capacity. The role involves mentoring hourly employees, demonstrating strong leadership, and maintaining excellent customer relations. Applicants should have a high school diploma, a valid driver's license, and at least one year of courier experience. The position requires lifting and maneuvering packages of significant weight and may require bilingual skills depending on the province.

Qualifications

• At least one year of courier experience.
• Ability to lift 70 lb and maneuver packages up to 150 lb.
• Bilingual proficiency in French and English required if residing in Quebec.

Responsibilities

• Operate vehicles to deliver and pick up packages across multiple routes.
• Serve as a courier without an assigned route.
• Mentor hourly employees in conflict resolution and leadership.

Skills

Customer relations

Problem-solving

Analytical skills

Organizational abilities

Strong communication

Education

High school diploma or equivalent

Tools

Valid driver’s license

DG certification

Job description

Job Overview

This is an interview position. To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route. To model the way for hourly employees by becoming a mentor and demonstrating role‑model behavior including strong communication, conflict resolution, and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue wherever possible.

Responsibilities

• Operate company vehicles to deliver and pick up packages across a minimum of 15 routes in a floating capacity.
• Serve as a courier without an assigned regular route, covering open routes as needed.
• Act as a mentor for hourly employees, demonstrating strong communication, conflict resolution, and leadership.
• Promote sales and seek incremental revenue opportunities.

Qualifications

• Educational Requirements: High school diploma or equivalent.
• Related Experience: At least one (1) year of courier experience.
• Training Time: Six (6) months to learn and adjust to the job.
• Technical Skills:
  • Valid driver’s licence with a good driving record.
  • Completion of all basic and recurrency training, including maintaining DG (Dangerous Goods) certification.
  • Ability to gain and maintain FedEx DG Specialist certification.
  • Good understanding of FedEx products, services, and general operations.
  • Physical capability to lift 70 lb and maneuver packages up to 150 lb with appropriate equipment.
  • Some knowledge of Federal Express operations and Canadian Customs regulations is an asset.
  • In Quebec, bilingual proficiency in French and English is required.
• Interpersonal Skills:
  • Excellent human‑relations and customer‑relations skills.
  • Strong analytical, problem‑solving, prioritization, and organizational abilities.
• The requirement for DG specialist is dependent upon station size and location; senior management may override as needed.

Preferred Qualifications

None listed.

Pay Transparency

Pay details are confidential and not disclosed in the posting.

Additional Details

Job posting date: 12/01/2025; Job posting end date: 12/08/2025 at 3 PM local time.

Disclaimer

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC Windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.