Sr Courier

FedEx Group; Copper Cliff; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading logistics company in Ontario, Canada, is seeking a Courier to provide efficient delivery and pickup of packages. This role involves not having regularly assigned routes and acting as a mentor for hourly employees. The candidate should have excellent communication, conflict resolution, and leadership skills, along with a valid driver's license and the ability to handle packages of substantial weight. This position offers a unique opportunity to work in a dynamic environment with a focus on customer service.

Qualifications

• Minimum six months of previous Courier experience needed.
• Ability to lift 70 lbs and maneuver up to 150 lbs packages.
• Must maintain FedEx DG Specialist certification.

Responsibilities

• Operate company vehicles and deliver packages efficiently.
• Provide coverage for open routes as needed.
• Generate potential incremental revenue.

Skills

Excellent human relations

Customer relations

Communication skills

Analytical skills

Problem solving

Prioritization

Organization skills

Education

High school diploma/equivalent

Tools

Valid drivers licence

Job description

Job Overview

This is an interview position. To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue wherever possible.

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

Amount of time required to learn or adjust to the job: Six (6) months of previous Courier experience

Special Notes

Incumbent(s) of this position do not have regularly assigned routes. They provide coverage for open routes in the absence of the normally assigned courier.

The requirement of DG specialist is dependent upon station size and location. Senior Management (MD level) has the right to override these requirements as it sees fit.

Technical Skill Requirements

Solid knowledge of the following:

Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Ability to gain and maintain FedEx DG Specialist certification

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

In the Province of Quebec, must be bilingual (French and English).

Interpersonal Skill Requirements

Excellent human relations, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

Preferred Qualifications

Hiring for Sr Courier position, Tuesday to Saturday 0730 -1600

Pay Transparency

Pay information not provided.

Disclaimer

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.