Sr. Client Executive - L&A - Toronto

NTT DATA, Inc.; Toronto; Remote; CAD 120,000 - 150,000; Full time

Job summary

A global business services innovator is seeking a Sr. Client Executive to lead insurance solutions in Toronto. The role requires extensive experience in the Insurance industry and a proven track record in client engagement. Ideal candidates possess strategic leadership skills and the ability to foster executive-level relationships. This position offers flexibility, including remote work for candidates based in Toronto.

Qualifications

• Minimum of 15+ years of experience in Insurance, focusing on Applications, BPO, Digital, Consulting.
• Experience with Life & Annuity insurance as primary expertise.
• Ability to travel up to 60% of the time.

Responsibilities

• Responsible for revenue and profit goals across client portfolio.
• Engage with clients to deliver targeted business outcomes.
• Build relationships with Sales and Solution Architects.
• Oversee complex transformation programs.

Skills

Strategic ability to interface with C-level executives

Understanding of leveraged delivery models

Expertise in Insurance/BPO/Data & Analytics/Digital tools

Leadership responsibility directing customer engagements

Proven track record in financial management

Education

MBA

Job description

Overview

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Position

We are currently seeking a Sr. Client Executive - L&A - Toronto to join our team in Toronto, Ontario (CA-ON), Canada (CA).

About NTT DATA Insurance Practice

NTT DATA’s Insurance practice leverages deep industry expertise to provide insights, solutions, and outcomes that our customers need to succeed across all lines of Property & Casualty/Life & Annuity Insurance business. We work with our customers to provide Insurance solutions to reduce IT complexity, integrate business strategy with enabling technologies and process optimization, and find the right digital solutions to deliver superior customer services and innovation.

The Client Executive needs to position themselves as a Business Partner within the customer’s senior executive suite, operating across their enterprise and focus on providing leadership on our existing engagements, and building new opportunities to deliver value-add business outcomes. The ideal candidate has 15+ years of Insurance experience, and experience working as a senior Client Partner with deep, executive-level relationships in the L&A industry. Experience in managing / being a core part of complex transformation programs and initiatives will be a significant advantage. They must leverage industry expertise and knowledge to provide the insights, solutions and outcomes our customers need to succeed in their business. This individual will work with a matrixed team, comprised of functional and technical subject matter experts engaged in delivering value-added solutions, while integrating business strategy with enabling technologies and process optimization that deliver targeted business outcomes.

Responsibilities

• Responsible for revenue and profit goals, and effectively manage the P&L across multiple deal structures within client portfolio
• Utilize a consultative selling process and enterprise-wide account planning to drive pro-active pursuits, partnering with internal and external partners on deal / solution development that would deliver targeted business outcomes
• Engage with, and cross-sell / upsell NTT DATA’s enterprise level capabilities to our existing clients, enabling growth beyond core Insurance services
• Build collaborative relationships with Sales, Business Consultants, and Solution Architects to maximize utilization of NTT DATA offerings to meet growth plans and targets
• Engage in and oversee delivery of complex transformation programs
• Establish and manage executive client relationships with key stakeholders
• Advocate for clients on behalf of NTT DATA, and similarly advocate for NTT DATA with clients

Qualifications

• Requires strategic ability to interface and successfully influence multiple C-level executives by being a business partner and trusted advisor who can operate across their business enterprise
• Understanding of leveraged delivery models, and common Insurance / BPO / Data & Analytics / Digital and Technology tools and methodologies
• Minimum of 7+ years leadership responsibility directing customer engagement activities, producing deliverables, forecasting business opportunities, delivering growth and transformation and financial (P&L) management of $25M+ books of business. A proven track record driving sustainable growth
• Minimum of 15+ years of Insurance, across a portfolio consisting of Applications, BPO, Digital, Consulting, Infrastructure, Cloud, & Security
  • Primary industry expertise in Life & Annuity
  • Secondary industry expertise in Property & Casualty
• An MBA will be a plus, as will a background inConsulting
• Able to travel up to 60% of the time
• Remote if based in Toronto

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.