Sr Client Coordinator

Matthews International; Canada; On-site; CAD 65,000 - 75,000; Full time

Job summary

A leading packaging company in Canada is seeking a Packaging Project Manager to oversee client project management for a major CPG client. The role involves building strong client relationships, managing project timelines, and resolving challenges throughout the project lifecycle. Candidates should have a bachelor's degree and over 6 years of project management experience, particularly in CPG or related sectors. The position offers a salary between $65,000 – $75,000.

Qualifications

• 6+ years of project management experience.
• Experience in launching products in CPG or related industries.
• Ability to assess and develop strategies proactively.

Responsibilities

• Serve as main point of contact with the client.
• Develop project scope and ensure timelines meet project goals.
• Monitor and resolve production art development issues.

Skills

Project management skills

Analytical skills

Interpersonal skills

Time-management skills

Communication skills

Education

Bachelor’s degree in Business, Graphic Arts, Marketing, or Advertising

Tools

MS Office Suite

Online project management tools

Job description

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value.

POSITION SUMMARY

SGK Toronto is looking for a Packaging Project Manager to work with our onsite team at a large CPG client. The Packaging Project Manager role manages day‑to‑day responsibilities for client project management, including overseeing the overall process and timeline, working proactively to solve challenges that occur throughout the project and developing strong client relationships. This position uses client brand and strong technical knowledge to resolve complex problems throughout the project lifecycle. The Packaging Project Manager is client‑facing and collaborates across multiple stakeholders, both internally and externally within the client network, as well as with SGK colleagues, acting as the primary liaison in the packaging development process.

This is a 12-18 month contract role supporting a major CPG client. Ideally beginning in January 2026.

JOB RESPONSIBILITIES

• Works as a main point of contact with the client, builds and sustains strong relationships with the client’s functional areas (marketing, design, quality & regulatory, pkg R&D, consumer insights, etc.) and the client’s vendors (SGK internal team members, design partners and printers).
• Works with the cross‑functional teams in the development of project scope and related timelines which meet the goals and priorities of the project.
• Responsible for the collection of project inputs; partner with stakeholders to secure and validate the necessary inputs to effectively execute the project.
• Monitors production art development from agency handoff through and including final prepress deliverables.
• Supports resolution of art file or printing concerns with supplier/printer, working with internal stakeholders.
• Leads all design extensions & adaptations across multiple structures and substrates for optimal design and print production results.
• Assists and develops methods to monitor artwork project progress and resolve issues as necessary.
• Manages every portion of the approval process between internal and external partners, ensuring alignment at every step of the design and activation process.
• Schedules and facilitates meetings related to packaging project execution.
• Facilitates online proofing process, timeline, consolidation and resolution of artwork changes.
• Proactively identifies obstacles and seeks resolution to ensure products are delivered.
• Communicates art revisions.
• Ensures all content is reviewed and approved by all required stakeholders.
• Follows up to ensure that deliverables meet or exceed expectations.
• Ensures compliance with processes and establishes discipline to standardized ways of working.
• Provides technical consultation to the Product Teams to ensure efficient & effective packaging production.
• Demonstrates proficiency with SGK and Client online tools and other tools & technology as required by the business.
• Is responsible for understanding the latest design, print production, special effects, and print technology trends and innovations.

QUALIFICATIONS / REQUIREMENTS

• Bachelor’s degree within an appropriate discipline such as Business, Graphic Arts, Marketing, Advertising, or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the required job.
• 6+ years previous project management experience; or equivalent combination of education and experience.
• Experience launching new products, redesigns, line extensions and maintenance items in a CPG, private‑label or food company, technology, pharma industries, and design agencies.
• The salary range for this role is $65,000 – $75,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
• Experience in consumer or corporate creative/production design.
• Experience or an understanding of the packaging and pre‑media prepress process.
• Time‑management skills, ability to assess and develop strategies proactively.
• High proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem‑solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external stakeholders.
• Ability to work well autonomously and within a team in a fast‑paced and deadline‑oriented environment.
• Ability to work with and influence peers and senior management.
• Self‑motivated with critical attention to detail, deadlines and reporting.
• Occasional travel either locally, nationally, and/or internationally may be required.

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; and talk, hear and see.
• Regularly/occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals to perform the essential functions.

We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

We are proud to be an equal‑opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.