Sr. Associate Network Engineer

Scotiabank; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking an Associate Network Engineer to support telephony infrastructure transformation. This role includes design, deploy, migration, and support for various telephony systems. Candidates should have 7+ years of networking experience and CCNP certification. Opportunities for growth and community engagement are provided.

Benefits

Competitive Rewards program

Tuition assistance

Flexible vacation and personal days

Community engagement opportunities

Qualifications

• 7+ years of experience in Network/Engineering design and deployment.
• 5+ years hands-on experience with Cisco Webex and CUCM.
• Excellent time management and organizational skills.

Responsibilities

• Gather system information and provide solution design.
• Act as an SME for telephony-related projects.
• On-call rotation required (typically once every 4 weeks).

Skills

Network/Engineering design and deployment

Cisco Certified Network Professional (CCNP)

Cisco Webex, Cisco CUCM

SIP protocol knowledge

Business analysis and financial cost analysis

Excellent communication skills

Education

Bachelor's degree in technical fields

Tools

Oracle SBC

Mobile Device Management

Azure Cloud/AWS Cloud experience

Job description

Overview

Requisition ID: 238529

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Network Engineering team is seeking an Associate Network Engineer to support the telephony infrastructure cloud transformation and the ongoing engineering and support. This role involves PoC, design, deploy, migration and support SIP Trunk, Webex Cloud, Oracle SBC and Cisco CUCM etc.

Responsibilities

• Gather the system information and business requirements and provide a solution design.
• Develop and maintain the technical design document, Security Design Document, MoP for the migration and operation document for end user provisioning and MACDs.
• Act as an SME for telephony related projects within the Bank.
• Prepare presentation documents and present to cross functional team, Architecture Review board and Technical Knowledge sharing Forum.
• Test and validate the new software and hardware through PoC, publish it as enterprise standard via certification process.
• Implement the changes to the production system, adhere to the Bank’s change management process (work will be done outside of regular business hours).
• Assess the requirement and provide the system cost estimate to stakeholders.
• Liaise with Vendor for installation and implementation of service requests.
• Implement network and voice monitoring and diagnosis tools.
• Provide diagnosis, troubleshooting and resolution for system related incidents.
• On call rotation is required (typically once every 4 weeks).
• Adhere to Bank policy and consistently execute Job accountability and conduct in line with Bank culture values and policies.

Qualifications

• 7+ years of experience in Network/Engineering design and deployment in a medium to large enterprise network.
• Cisco Certified Network Professional (CCNP) in voice or above with 5+ years of work experience.
• 5+ years of hands-on experience on Cisco Webex, Cisco CUCM, Expressway, Jabber MRA, WebEx client.
• Proficient in SIP protocol, RFC standards, and 5+ years of hands-on experience on Oracle SBC and EOM product line.
• 3+ years of experience on SSO (Single Sign On) and LDAP/Azure AD integration.
• Knowledge on Mobile Device Management, Security Firewall, Data loss protection.
• Excellent written, presentation, and verbal communication skills to work with technical peers and business stakeholders up to VP level.
• Ability to provide business analysis and financial cost analysis.
• CCIE certification is a plus.
• Oracle SBC professional Certification is an asset.
• Knowledge of compliance/regulatory requirements in Banking Sector.
• Azure Cloud/AWS Cloud experience.
• Ability to analyze complex situations and problems and conduct research from multiple sources to arrive at innovative solutions.
• Ability to work as part of a team, as well as independently or with minimal direction.
• Excellent time management and organizational skills to manage high scale projects.
• Bachelor's degree in technical fields such as computer science, computer engineering or related field.

What’s in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with programs such as hackathons, contests, cooking with friends, Humans of Digital and more.

Location

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.