Sr. Analyst, LS Analytics & Sys Ops

Enbridge; Edmonton; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading energy company in Canada is seeking a skilled professional to provide customer service support for Legal Services applications. The role involves leveraging advanced data analytics and managing systems for effective data presentation. Candidates should possess a relevant university degree and have at least 2 years of experience in related fields, particularly with Power BI and SQL. This position offers opportunities for career development and flexible work arrangements.

Benefits

Competitive benefits and pension package

Generous time off

Flexible work arrangements

Qualifications

• Minimum of 2 years of related business experience, particularly in transformational process change.
• University degree or equivalent experience is required.
• Familiarity with Legal matter management systems, specifically TeamConnect, is a plus.

Responsibilities

• Provide customer service and systems administration support for Legal Services eBilling.
• Establish key performance indicators and metrics for data analytics.
• Manage background systems for effective data presentation through dashboards.

Skills

Power BI

SQL query development

Data analysis

Data visualization

Data manipulation

Education

University degree in relevant discipline

Tools

Microsoft Suite

SQL Server

Oracle/Azure

Job description

Employer Industry: Legal Services

Why consider this job opportunity

• Opportunity for career development and growth within the organization
• Competitive benefits and pension package, including generous time off
• Flexible work arrangements, including the option to work from home on designated days
• Engaging and dynamic work environment focused on innovation and efficiency
• Chance to leverage advanced data analytics and technology in a critical operational role

What to Expect (Job Responsibilities)

• Provide customer service and systems administration support for Legal Services eBilling and Matter Management applications
• Enable the department to utilize data analytics by establishing key performance indicators and metrics
• Manage background systems that facilitate effective data presentation through dashboards and reports
• Amalgamate cross-departmental data sources to improve efficiency and accuracy in operations
• Support technology implementations and monitor system permissions for compliance

What is Required (Qualifications)

• University degree in a relevant discipline (e.g., Business, Engineering, Information Technology, Data Science) or equivalent experience
• Minimum of 2 years of related business experience, particularly in transformational process change
• Proficiency with Power BI for data analysis and visualization
• Strong experience in SQL query development, particularly in SQL Server and Oracle/Azure environments
• Familiarity with Microsoft Suite (Excel, Word, PowerPoint) for data manipulation and presentation

How to Stand Out (Preferred Qualifications)

• Knowledge of Legal matter management systems, specifically TeamConnect

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