Sr Analyst, Fraud Analytics

Rogers Communications, Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services provider in Toronto is seeking a Sr. Analyst for Fraud Analytics to enhance reporting and analytics efficiency. This role requires a university degree in a quantitative field and 2+ years of relevant analytical experience. You will work on generating insights, automating reports, and collaborating with teams to improve fraud detection. A strong background in SQL, SAS, and Power BI is preferred, along with critical thinking and communication skills.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan & Employee stock options

Generous employee discounts

Leadership development, Mentorship, and Coaching programs

Qualifications

• 2+ years analytical experience, ideally related to Fraud Analytics.
• 2+ years experience in Fraud and/or Telecommunications is strongly desired.
• Must be self‑motivated, results‑oriented.

Responsibilities

• Generate new insights to improve fraud detection.
• Automate key reports and dashboards for data availability.
• Create and maintain scorecards and KPIs.

Skills

Analytical experience

Critical thinking

Problem-solving

Communication

Education

University degree in quantitative field

Tools

SQL

SAS

Ms Excel

Databricks

Power BI

Job description

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Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash‑back benefits and financing options for Rogers purchases using cutting‑edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

The Sr. Analyst, Fraud Analytics will contribute to create dashboards, generate insights and analytics, and enhance the reporting team's efficiency through report automation. This role will work closely with the Fraud Analytics Manager and Fraud Investigations team.

What you’ll do:

• Generate new insights to improve fraud detection and overall efficiency across the team, as well as maintaining existing reporting inventory
• Contribute to automation of key reports and dashboards to enhance data availability for the wider Fraud Management and Operations team
• Create and maintain scorecards and KPIs to measure frontline performance
• Automate and update weekly financial and operational KPIs
• Summarize and effectively communicate insights to technical and non‑technical audiences
• Prepare ad‑hoc reporting requests
• Identify opportunities to enhance available intelligence and insights to improve fraud detection, performance management and decision making
• Ensure data quality and recommend best practices to ensure accuracy
• Prioritize multiple deliverables and support a variety of projects and initiatives across Fraud Management
• Collaborate with Systems Admins, Fraud Operations and other business partners

What you bring:

• University degree in quantitative field, such as Business, Economics or Computer science, preferred
• 2+ years analytical experience, ideally related to Fraud Analytics
• 2+ years experience in Fraud and or Telecommunications is strongly desired
• Experience querying large datasets with software and various programming languages such as SQL, SAS and Ms Excel
• Experience with Databricks and Power BI strongly preferred
• Strong critical thinking and analytical skills with the ability to solve complex problems and develop data‑driven insights
• Must be self‑motivated, results‑oriented and be committed to adding value to the organization
• Strong communications skills to collaborate with vendor and internal stakeholders

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and driver’s abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Reporting and Analytics & Analyst
Requisition ID: 327007

To support career growth, collaboration, and high‑performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in‑person connection strengthens our culture and drives industry‑leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit Recruitment Process FAQ.

Posting Notes: Rogers Bank

Location: Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well‑being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full‑time and part‑time permanent employees, some restrictions apply