SPV 12R - Supervisor, Cannabis Operations

BC Liquor Distribution Branch; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

The BC Liquor Distribution Branch is hiring a Supervisor Cannabis Ops to support the Cannabis Store operations across the Lower Mainland. You will lead store activities, deliver excellent customer service, and help manage budgets and staffing in partnership with the Store Manager.

Shifts include evenings and weekends; lifting up to 50 lbs; experience in retail supervisory roles preferred; successful completion of Selling it Right certificate is required.

Qualifications

• Secondary (high) school diploma or equivalent certificate.
• A minimum six (6) months of recent experience* with three (3) months as a supervisor or manager on duty (MOD), in a retail sales environment.
• *Recent experience is defined as occurring within the past five (5) years.
• Relief time must be stated if applying for relief; will be verified at the performance stage.
• Preference may be given to those with cannabis industry experience.
• Formal course work in cannabis may be advantageous.

Responsibilities

• Assist in developing and implementing operational plans.
• Develop annual store budgets and control employment costs.
• Assume store management in the Store Manager/Assistant's absence; maximize revenue through merchandising and customer relations.
• Provide excellent customer service and education to the public.

Education

High school diploma

Job description

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

The LDB has been assigned to distribute, wholesale, and sell non-medicinal cannabis inclusive of a government owned online channel with a mandate to support government's key priorities of protecting public health and safety, promoting social responsibility, and eliminating the illicit market. Since 2018, the BC Cannabis Stores chain has grown to 39 locations across the province, providing an educational, safe, and socially responsible outlet for the BC public to engage with non-medical cannabis products. We distribute cannabis to all licensed retail locations across BC and work with licensed producers across Canada to provide a wide product assortment that is centrally distributed. Cannabis operations within the BCLDB includes the Distribution, Merchandising, Retail Operations, Supply Chain, and Marketing departments.

About this role:

The Supervisor, under the general supervision of the Store Manager/Assistant Store Manager, assists in all facets of the management of a major retail operation, by providing leadership and direction, controlling costs and maximizing revenue through the achievement of sales targets. Responsibilities include providing excellent customer service and education to the public.

The Supervisor is responsible for assisting in developing and implementing operational plans, developing annual store budgets and controlling employment costs. The Supervisor is expected to contribute to establishing and improving the Cannabis Store image through the implementation and maintenance of policies.

The Supervisor will assume management of the store in the Store Manager/Assistant's absence, including management of the store, and the maximization of revenue through merchandising and customer relations.

The position requires successful completion of Selling it Right™ certificate, with work taking place in office, retail, and warehouse locations; shift work, including evenings and weekends, is required. This role involves lifting cases up to 50lbs to varying heights, standing at a cash register for extended periods, and performing warehouse duties such as frequent bending and standing. A criminal record check is required.

An eligibility list for permanent or temporary future opportunities in the Lower Mainland may be established, which may include vacancies in cities such as North Vancouver, Burnaby, New Westminster, Delta, Port Coquitlam, Langley.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

Position requirements:

Education and Experience:

• Secondary (high) school diploma or equivalent certificate.
• A minimum six (6) months of recent experience* with three (3) months as a supervisor or manager on duty (MOD), in a retail sales environment.

*Recent experience is defined as occurring within the past five (5) years.

Candidates that are applying with relief time (i.e., supervisory experience in a relief capacity) must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the past work performance stage of the competition and must meet the minimum experience requirement as stated above for the candidate to be successful in the competition.

Preference may be given to those candidates with the following:

• Experience working in the cannabis industry.
• Formal course work in cannabis from an accredited post-secondary institution.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What the BC Public Service Offers.

Job Category

Leadership and Management

Additional Information

Supervisor Cannabis Ops, Lower Mainland