Spiritual Health Communications Specialist

Providence Healthcare; Vancouver; On-site; CAD 54,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Modern facilities

Inclusive culture

Job summary

Providence Health Care in Vancouver seeks a Spiritual Health Communications Specialist to craft and manage content that promotes spiritual well-being for patients, families and staff. The role includes streaming services, coordinating with clinical teams, and maintaining communications boards in a faith-based, diverse care setting.

The successful candidate will combine strong writing with graphic design, analytics and digital marketing skills, while upholding the organization’s mission and

Qualifications

• Master’s degree in Communications, Media, Visual Arts or Journalism plus 3–5 years’ experience in communications, media relations, digital marketing or an equivalent combination of education and experience.
• Prior work experience in a ministry, spiritual, or nonprofit setting is a strong asset.

Responsibilities

• Provides on-site support for worship services and works with technical teams to ensure high-quality media production for all spiritual events.
• Ensures user-friendly technology is used and integrated with existing systems; measures program effectiveness in communication.
• Maintains Spiritual Health information boards and streams Mass for patients/residents.
• Develops multilingual media resources for promoting spiritual well-being and ensures content reflects core values.
• Documents activities, creates reports with meaningful metrics, and supports volunteer visitors in ministry activities.
• Participates in Spiritual Health team activities and ethics discussions as required.

Skills

Content creation

Media relations

Digital marketing

Graphic design

Analytics

Social platforms

Voice/tone adaptation

Storytelling

Education

Master's degree in Communications, Media, Visual Arts or Journalism

3–5 years’ experience in communications/media

Tools

Canva

Photoshop

Video editing

Job description

Salary

The salary range for this position is CAD $38.88/Hr. - CAD $55.89/Hr.

Within the context of a client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.Reporting to the Director, Spiritual Health and Pastoral Care (SHPC), the Spiritual Health Communications Specialist:

• manages, creates, and strategizes content for individuals or groups to promote spiritual, wellness, and conscious living
• manages the content for the Spiritual Health electronic information/communication boards and organizes the regular Live Streaming of Mass which is available for patients/residents in private/single rooms with available televisions
• works in collaboration with the interdisciplinary team to assess spiritual needs and communications and media services to assist, as needed, in the provision of a variety of spiritual visual resources for emotional support to patients/residents, families and health care staff in a manner that is appropriate to belief systems and cultural diversity
• ensures the chapel is a living centre of accompaniment, offering spiritual support to patients, families, staff and volunteers both in person and remotely
• through virtual prayer, streamed services, vespers, and spiritually enriching music, extends pastoral presence beyond physical walls to those unable to be present
• attends and participates in program-based care team meetings and collaborates with spiritual/cultural representatives and clergy in the community

What You Bring

Education, Training and Experience: Master’s degree in Communications, Media, Visual Arts or Journalism plus 3-5 years’ experience in communications, media relations, digital marketing or an equivalent combination of education and experience. Prior work experience in a ministry, spiritual, or nonprofit setting is a strong asset.

• Demonstrated ability to operate related equipment, including a variety of computer applications and information technology.
• Demonstrated graphic design/photo production proficiency (Canva, Photoshop, or similar tools).
• Demonstrated proficiency and familiarity with common education/visual technologies.
• Demonstrated strong content creation skills and ability to adapt voice and tone per client.
• Ability to creatively write content to engage an intended audience.
• Demonstrated ability to handle sensitive topics with compassion, maintaining a non-judgmental, calming, and professional presence.
• Demonstrated ability to stay informed about current spiritual and societal trends and analyzing the effectiveness of content.
• Demonstrated understanding of analytics, reporting, and data-driven decision-making.
• Creative thinker with strong attention to detail, accuracy and eye for aesthetics.
• Demonstrated proficiency in major platforms: Twitter (X), Reddit, Instagram, TikTok, YouTube.
• Excellent interpersonal, communication and presentation skills.
• Ability to organize and prioritize work and activities.
• Demonstrated ability to relate to diverse patient populations and support all expressions of spirituality without imposing personal religious beliefs.
• Demonstrated ability to effectively handle stressful situations with sensitivity, compassion, gentleness, caring and approachability.
• Demonstrated ability to work in accordance with Providence Health Care’s Mission, Vision and Values.
• Demonstrated ability to approach spiritual health issues in a person-centered manner with insight, discernment and flexibility.
• Demonstrated ability to work as a member of an interdisciplinary team.

Ability to work flexible hours. Physical ability to perform the duties of the position.

What We Offer

A competitive salary: The salary range for this position is $38.88 - $55.89 per hour, depending on experience.

Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.

State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.

Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your day to day:

1. Provides on-site support for worship services. Works with all technical teams (audio, visual, lighting, Communications & Public Affairs, Media Services) to ensure high-quality media production for all spiritual event environments.
2. Ensures user-friendly technology is used and integrated with existing systems. Regularly measures program effectiveness in communication and addresses knowledge gaps in communication availability.
3. Ensures the Spiritual Health electronic information/communication boards are all accessible to patients/residents and visitors for the most currently available information and programs.
4. Develops and supports on-going multi-cultural, multi-faith and multilingual resources formats of media for promoting spiritual well-being of patients/residents through the creation of easily accessed devices and various forms of media for watching and listening to prayer and group sessions such as Memorial Services, spirituality groups, Study of Sacred text and Hymn Sing. Ensures all content reflects the core values of the organization.
5. Maintains daily record of spiritual care activities offered to patients/residents and staff and submits these on a timely basis, as required. Documents and create reports that contain meaningful metrics, clear communication and pleasing visual information in presentation format.
6. Mentors and supports volunteer visitors who provide ministry to patients/residents through religious/spiritual visits and participation in group events.
7. Is aware of the sensitivities within Catholic Health and responds within these expectations to develop, design, create, advertise and participate in facility-wide celebrations, such as Worship Services and Memorial Services for individuals or groups.
8. Encourages staff awareness of, and respect for, different expressions of spirituality through in-services and one‑on‑one conversations. Encourages staff to be aware of the strength that a patient/resident can experience through their beliefs and practices.
9. Participates in Spiritual Health and Pastoral Care team activities, including team meetings, Spiritual Health Awareness Week, retreats and huddles.
10. Provides all spiritual health support in accordance with the expectations of Catholic Healthcare principles and Health Ethics Guidelines. Participates in an organization’s clinical ethics discussions/reviews.
11. Performs other related duties as required.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.