Specialty Sales Consultant - Ottawa - Dermatology & Allergy

Healthcare Businesswomen’s Association; Field; Remote; CAD 80,000 - 100,000; Full time

Job summary

A healthcare organization is seeking a Customer Engagement Specialist in Canada to enhance customer interactions and drive sales growth. Ideal candidates will have 5-7 years of sales experience in the Health sector, with dermatology experience being a plus. This permanent position requires strong interpersonal skills and the ability to manage key accounts effectively.

Qualifications

• Minimum of 5 to 7 years of sales experience in the Health / Pharmaceutical field.
• Experience in dermatology and biological products is an asset.
• Demonstrated ability to manage key accounts.

Responsibilities

• Develop a strategic launch plan aligned with territory realities.
• Participate in value-based conversations to understand customer challenges.
• Deliver customer-centric experiences by listening to their needs.

Skills

Account Management

Commercial Excellence

Communication Skills

Compliance

Conflict Management

Cross-Functional Coordination

Customer Insights

Ethics

Influencing Skills

Negotiation Skills

Selling Skills

Technical Skills

Job description

Job Description Summary

Location: Field based, Ottawa, #LI-Remote

About the role:

The Customer Engagement Specialist is one of the key drivers of our customer interactions and business performance. He builds deep relationships that deliver value to dermatology & allergy clients and autoimmune disease patients to drive sales growth in a compliant and ethical manner. The targeted territory is (Ottawa / Peterborough / Sudbury).

This role reports to the Associate Sales Director.

Permanent position

Job Description

Key Responsibilities

• Develop a strategic launch plan aligned with territorial reality
• Participate in value-based conversations (in-person and virtually) to understand critical customer challenges, decision drivers, pain points and opportunities
• Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
• Leverage available data sources to dynamically create, prioritize and adjust relevant plans for accounts and customer interactions
• Drive competitive sales growth
• Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs

Essential requirements

• Minimum of 5 to 7 years of sales experience in the Health / Pharmaceutical field
• Experience in dermatology and biological products, an asset
• Strong business acumen to address threats and maximize opportunities
• Demonstrated ability to manage key accounts
• Excellentes compétences interpersonnelles, organisationnelles dans un environnement matriciel

Desirable requirements

• Experience in product launch
• Commercial excellence in implementing tactical plans in a highly competitive environment

Skills Desired

Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills