Spécialiste des certifications - Certification Specialist

Total System Services; Remote; CAD 45,000 - 55,000; Full time

Job summary

A leading payment solutions provider is seeking a technical support professional in Quebec. This remote position offers a salary up to $50,000/year and a comprehensive benefits package. Responsibilities include testing POS systems, providing technical support, and managing relationships with developers. Candidates must be bilingual (French/English) with 1-3 years of experience. Opportunities for career advancement in a supportive environment await those who take ownership of their work.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Supportive and collaborative work environment

Qualifications

• 1-3 years of experience in a similar role.
• Ability to manage multiple activities of varying complexity under time constraints.

Responsibilities

• Provide technical support to the product group and merchants regarding new products and integrations.
• Test and analyze POS systems against compliance from various payment requirements.

Skills

Bilingual (French/English)

Excellent communication skills

Problem-solving skills

Education

High School diploma and post-secondary education

Job description

Employer Industry: Payment Solutions

Why consider this job opportunity:

• Salary up to $50,000/year
• Comprehensive benefits package, including medical, dental, and vision care
• Opportunity for career advancement and growth within the organization
• Remote position with flexibility, but must be based in the GTA for easy access to Toronto business locations
• Supportive and collaborative work environment
• Chance to work with cutting‑edge payment technology and software solutions

What to Expect (Job Responsibilities):

• Provide technical support to the product group and merchants regarding new products and integrations
• Prepare customized POS test scripts and generate test scripts, verifying results throughout the process
• Act as a Subject Matter Expert for new certifications and assist external developers in fixing variances
• Develop and manage relationships with POS developers, third‑party processors, and other business areas
• Test and analyze POS systems against compliance from various payment requirements, reporting any defects to software developers

What is Required (Qualifications):

• High School diploma and post‑secondary education or equivalent experience
• 1‑3 years of experience in a similar role
• Bilingual (French/English) is required
• Excellent communication and writing skills to convey clear specifications and reports
• Ability to manage multiple activities of varying complexity under time constraints

How to Stand Out (Preferred Qualifications):

• Knowledge of Tandem and Base‑24 is an asset
• Familiarity with credit card operations (Visa, MasterCard, AMEX, etc.) and Interac regulations
• Strong problem‑solving and investigative skills
• Willingness to take ownership of work to continuously improve performance

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