Spécialiste de remboursement, Bilingue - Bilingual Reimbursement Specialist

AmerisourceBergen; Canada; Remote; CAD 45,000 - 65,000; Full time

Job summary

A leading healthcare services provider in Canada is seeking a candidate to coordinate prescription drug coverage for patients. Responsibilities include managing interactions with insurance companies and healthcare professionals. The ideal candidate has post-secondary education and experience in customer service, along with strong proficiency in Microsoft applications. Bilingualism in French and English is required for this role.

Qualifications

• Minimum of 2 years of experience in customer service within an office setting.
• Strong proficiency in Microsoft applications is required.
• Proven ability to organize time, set priorities, and manage multiple tasks effectively.

Responsibilities

• Coordinate and manage all aspects to obtain prescription drug coverage for patients.
• Work with insurance companies and healthcare professionals to maximize reimbursement solutions.
• Handle documentation related to insurance and funding programs.

Skills

Customer service

Time management

Bilingualism in French and English

Proficiency in Microsoft applications

Education

Post-secondary education or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

Employer Industry: Healthcare and Pharmaceutical Services

Responsibilities

• Coordinate and manage all aspects required to obtain prescription drug coverage for patients
• Work with insurance companies, physician offices, and healthcare professionals to maximize reimbursement solutions
• Handle documentation and submissions related to insurance and funding programs
• Implement Financial Means Tests to enhance patients' prescription drug coverage
• Report all adverse events to the appropriate departments

Qualifications

• Post-secondary education or equivalent in a related discipline
• Minimum of 2 years of experience in customer service within an office setting
• Strong proficiency in Microsoft applications (Outlook, Word, Excel)
• Proven ability to organize time, set priorities, and manage multiple tasks effectively
• Bilingualism in French and English is required

Preferred Qualifications

• Experience in the healthcare, pharmaceutical, or insurance industry
• Strong analytical and mathematical skills
• Excellent problem-solving and presentation skills

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