Spécialiste de remboursement / Bilingual Reimbursement Specialist

AmerisourceBergen; Canada; Remote; CAD 55,000 - 66,000; Full time

Job summary

A leading pharmaceutical distribution company in Canada is seeking a candidate to manage prescription drug coverage for patients. This role involves coordinating with insurance companies and healthcare professionals, and requires post-secondary education along with customer service experience. The company offers a competitive salary and a comprehensive benefits package, fostering a collaborative and inclusive work environment.

Benefits

Comprehensive benefits package

Professional development opportunities

Support for working families

Qualifications

• Minimum of 2 years of experience in customer service within an office setting.
• Strong proficiency in Microsoft applications (Outlook, Word, Excel).
• Proven ability to organize time, set priorities, and multitask effectively.

Responsibilities

• Coordinate and manage all aspects required to obtain prescription drug coverage for patients.
• Liaise with insurance companies, physician offices, and healthcare professionals.
• Handle documentation and submissions related to insurance and public funding.

Skills

Customer service experience

Strong communication skills

Proficiency in Microsoft applications

Education

Post-secondary education in a related discipline

Job description

Employer Industry: Pharmaceutical Distribution

Why consider this job opportunity

• Salary up to $65,010 CAD
• Comprehensive benefits package including medical, dental, and vision care
• Support for working families including backup dependent care and paid parental leave
• Opportunities for professional development and mentorship programs
• Collaborative and inclusive work culture
• Chance to make a significant impact on patient care and health outcomes

What to Expect (Job Responsibilities)

• Coordinate and manage all aspects required to obtain prescription drug coverage for patients
• Liaise with insurance companies, physician offices, and healthcare professionals to maximize reimbursement solutions
• Handle documentation and submissions related to insurance and public funding programs
• Implement Financial Means Test to enhance patient prescription drug coverage
• Report all adverse events to the appropriate departments

What is Required (Qualifications)

• Post-secondary education or equivalent in a related discipline
• Minimum of 2 years of experience in customer service within an office setting
• Strong proficiency in Microsoft applications (Outlook, Word, Excel)
• Proven ability to organize time, set priorities, and multitask effectively
• Strong communication and interpersonal skills

How to Stand Out (Preferred Qualifications)

• Experience in the healthcare, pharmaceutical, or insurance industry
• Bilingualism in French and English
• Knowledge of automated warehouse operating systems
• Strong analytical and mathematical skills
• Excellent problem-solving and presentation skills

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