Specialist, Strategic Systems Implementation - Crew Scheduling

Porter Airlines Inc.; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading regional airline is looking for a Specialist, Strategic Systems Implementation - Crew Scheduling in Toronto. This role involves leading crew scheduling functions in a transformative project, ensuring seamless integration of operational requirements into new systems. The ideal candidate has over 5 years of experience in crew scheduling, strong collaborative skills, and familiarity with scheduling technologies including Jeppesen and Sabre. This position offers a hybrid work environment.

Qualifications

• 5+ years of experience in airline crew scheduling or crew operations.
• Deep understanding of scheduling systems, FOAG / labor agreements.
• Strong organizational and analytical skills.

Responsibilities

• Lead crew scheduling functions during system implementation.
• Collaborate with cross-functional teams for decision-making.
• Support testing and training strategies for crew teams.

Skills

Airline crew scheduling

Cross-functional collaboration

Analytical skills

Communication skills

Tools

Jeppesen

Sabre

AIMS

LH Systems

CAE

NavBlue

Job description

Job Summary

As we embark on a transformative project to implement a unified fleet tracking, crew tracking, and airport turn management solution, we are seeking a Specialist, Strategic Systems Implementation - Crew Scheduling to represent crew scheduling functions throughout the program.

This role will serve as a key functional workstream lead and will report into the Business Lead responsible for overall implementation. The Specialist, Strategic Systems Implementation - Crew Scheduling will ensure crew operational requirements and change impacts are fully integrated into the design, build, and rollout of new systems and processes.

The Specialist, Strategic Systems Implementation - Crew Scheduling is responsible for representing crew scheduling perspectives throughout all phases of the strategic systems implementation project. This individual will act as the subject matter authority for crew scheduling operations and collaborate closely with cross-functional teams to support design, integration, and change management.

If you're energized by the opportunity to drive meaningful change for crew operations and contribute to a high-profile strategic initiative, we encourage you to express your interest.

Duties & Responsibilities

• Serve as the crew scheduling functional lead throughout the implementation of integrated fleet, crew, and airport turn platforms.
• Collaborate with the Business Lead, IT, Commercial Operations (SOC), Flight Operations, Airports, and Technical Operations to ensure crew scheduling considerations are accounted for in all major decisions.
• Contribute to the development of project plans, timelines, and deliverables; monitor progress and escalate risks or dependencies.
• Identify crew-specific operational challenges and support the design of effective, scalable solutions aligned with regulatory and contractual frameworks.
• Support testing, training, and change adoption strategies tailored to crew scheduling teams.
• Provide regular updates to the Business Lead and program leadership; contribute to post-implementation reviews and continuous improvement.
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• 5+ years of experience in airline crew scheduling or crew operations, with exposure to cross-functional transformation efforts.
• Deep understanding of scheduling systems, FOAG / labor agreements, regulatory compliance, and operational constraints.
• Strong organizational, analytical, and communication skills with the ability to represent crew needs to a variety of stakeholders.
• Experience participating in or supporting enterprise technology implementation is a strong asset.
• Familiarity with tools such as Jeppesen, Sabre, AIMS, LH Systems, CAE, NavBlue, or similar scheduling platforms.
• Exposure to business process improvement or change management practices.
• A collaborative, solution-oriented mindset and the ability to balance day-to-day needs with long-term transformation goals.

Location

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Hybrid

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.