Specialist, Product Education Operations | Contract until September 2028

lululemon; Vancouver; On-site; CAD 71,000 - 94,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development course offerings

Employee networks & leadership series

Job summary

lululemon is seeking a Specialist, Product Education Operations (Contract until September 2028) to join the Store Support Centre. You will support the Product Education Content Strategy Team and oversee timelines and copy strategies across multiple streams.

Work alongside cross-functional teams in a dynamic, in-person environment at the SSC in Canada, with onsite collaboration four days a week. Strong communication and data-management skills are essential.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 2–3 years of people leadership/project management experience.
• Desire to pursue PMP Certification.
• Experience in retail operations.
• Proficient with MS Outlook, Office, Zoom and SharePoint.

Responsibilities

• Supports Product Education Content Strategy Team.
• Maps timelines for WWMT copy and product naming.
• Schedules multi-work stream timelines through project lifecycle.
• Communicates clearly and holds cross-functional partners accountable.
• Uses data systems (e.g., Flex PLM) and Go-to-Market Calendar for organization.

Skills

People leadership

Project management

MS Outlook

Office suite

Zoom

SharePoint

Education

Bachelor’s Degree / Equivalent Experience

Tools

Flex PLM

Go-to-Market Calendar

Job description

Specialist, Product Education Operations | Contract until September 2028

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

Description & Requirements

Specialist, Product Education Operations | Contract until September 2028

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Product Education Team designs, creates and delivers curated product experiences, education content and tools that support engagement and understanding of our product for all employees and guests, globally. Through this work, we foster inclusion and connection for our guests, educators and internal partners.

Product Education Operations is responsible for building standards, processes, and auditing systems for all Product Education outputs. We own resourcing and scheduling for all Product Education copy, naming and content strategy.

core responsibilities

• Supports ProductEducation Content Strategy Team


• Maps out timelines for ‘WWMT’ Why We Made This product copy and product naming


• Is responsible for scheduling multi-work stream timelines through the project lifecycle, and working sessions for WWMT


• Uses clear communication to assign action items; holds Product Education team and cross-functional partners accountable to processes to keep copy creation on track


• Partners rely on this person to be proficient in data management systems (ie-Flex PLM) and theGo-to-Market Calendar, so that the work and organization which follows is streamlined.

qualifications

• Bachelor’s Degree and/or Equivalent Experience


• 2–3years of people leadership/project management experience


• A desire to continue pursuing higher education as it pertains to this role (PMP Certification)


• Experience working in a related retail operations field


• Proficient skills and experience in Microsoft Outlook & Office suite, Zoom and Sharepoint

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility or your life.


• Possess an entrepreneurial spirit and continuously innovate to achieve great results.


• Communicate with honesty and kindness and create the space for others to do the same.


• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

Foster connection by putting people first and building trusting relationships.

Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes

Authorization to work in Canadais required for this role.

Compensation and Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this positionis from $71,400-$93,800 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans


• Paid time off


• Savings and retirement plan matching


• Parenthood top-up


• Extensive catalog of development course offerings


• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as In Person under our SSC Workplace Policy:

In-Person

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.