Special Programs Coordinator

Manitoba Government; Winnipeg; On-site; CAD 60,000 - 75,000; Full time

Job summary

A provincial government agency in Manitoba is seeking a Special Programs Coordinator to manage public recreation programming. This senior clerical role requires extensive customer service experience and effective communication skills. The ideal candidate will handle financial reporting and coordinate various camping programs. The role involves multitasking and requires strong organizational skills. Join us to enhance the recreational experience for seasonal campers and other public groups.

Qualifications

• Extensive experience in providing clerical and administrative support for a large-scale public-facing program.
• Experience providing customer service to diverse segments of the public, including complaints handling.
• Proven effective verbal communication skills.
• Experience with Microsoft Office Suite including Word, Excel and Outlook.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work with a high level of accuracy and attention to detail.
• Effective organizational skills with the ability to multitask under strict deadlines.
• Strong interpersonal skills and teamwork capabilities.
• Proven effective written communication skills.
• Experience interpreting and applying policies and procedures.
• Ability to work independently with minimal supervision.

Responsibilities

• Coordinates and administers campsites in the Seasonal Camping Program.
• Manages program information flow to customers and public information officers.
• Responsible for reconciling draw records and department revenues.
• Coordinates Commercial Concessionaire and Campground Host Programs.
• Prepares annual parks statistics.
• Supports the Parks Reservation Service during peak times.

Skills

Clerical and administrative support

Customer service

Effective verbal communication

Microsoft Office Suite

Analytical and problem-solving skills

Financial report preparation

Attention to detail

Organizational skills

Strong interpersonal skills

Written communication

Policy interpretation

Independent work

Tools

Microsoft Office Suite

Job description

Introduction

The Department of Environment and Climate Change is seeking a customer focused individual to fill the position of Special Programs Coordinator. This is a senior clerical position that works within the Recreation and Education Section to deliver quality public recreation programming to seasonal campers and other groups. Individuals that enjoy working with the public and multi-tasking, often within tight timeframes, are encouraged to apply. To be considered for this competition you must submit an application form and resume. See below for further instructions.

Conditions of Employment

• Must be legally entitled to work in Canada
• Must possess and maintain a valid Class 5 Full Driver's licence.
• Must be willing and able to travel periodically throughout the province of Manitoba.
• Must possess and maintain a satisfactory Criminal Record Check
• Must be willing and able to work extended hours periodically as required.

Qualifications: Essential

• Extensive experience in providing clerical and administrative support for a large-scale public-facing program.
• Experience providing customer service to diverse segments of the public, including dealing with complaints and conflict resolution.
• Proven effective verbal communication skills, including the ability to deal with the public over the phone and in-person
• Experience with Microsoft Office Suite including Word, Excel and Outlook or similar software programs.
• Strong analytical, problem solving and decision‑making skills.
• Experience preparing financial reports and / or reconciliations.
• Ability to work with high level of accuracy, thoroughness, and attention to detail.
• Effective organizational skills with the ability to multitask while working on concurrent assignments with strict deadlines.
• Strong interpersonal skills, including the ability to work cooperatively in a team environment and with the public.
• Proven effective written communication skills
• Experience interpreting and applying policies and procedures.
• Ability to work independently with minimal supervision.

Desired

• Knowledge of seasonal camping and Manitoba's provincial park campgrounds.
• Ability to read, write, and verbally communicate fluently in French.

Duties

The Special Programs Coordinator position coordinates and administers approximately campsites in the annual Seasonal Camping Program and related public draws, as well as the Permanent Trailer Village Program and manages the flow of program information to customers, field office, branch and public information officers. It is responsible for the reconciliation of draw records and $1.5 million in revenues to the department. It will also co‑ordinate the Commercial Concessionaire Program and the Campground Host Program with field staff and the public. Responsibilities also include the preparation and development of annual parks statistics. Lastly, it will support the Parks Reservation Service and the nightly camping program during peak times.

To be considered for this competition you must submit an application form and resume. Complete the application form at the link below or contact Human Resource Services under "Apply to" to request a copy of the application form. The selection board will rely only on information provided in this form and resume to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter, but may be asked to submit references, or other documentation at a later point if invited for further consideration.