Spa Receptionist: Welcome Guests & Manage Bookings

Hyperbaric Health & Spa; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A wellness facility in Edmonton seeks an administrative professional dedicated to customer service. Responsibilities include greeting clients, managing communications, and ensuring smooth operations. The ideal candidate has a secondary school graduation certificate and 1-2 years of related experience. Proficiency in MS Office and excellent interpersonal skills are essential to thrive in this dynamic environment.

Benefits

Free parking available

On-site amenities

Team building opportunities

Wellness program

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties such as filing and distributing mail.
• Answer telephone and relay messages.
• Arrange teleconferences.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Provide directory assistance.
• Provide emergency services.
• Relay service to persons with disabilities.
• Perform data entry.
• Provide customer service.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Ability to multitask

Time management

Maturity

Education

Secondary (high) school graduation certificate

Tools

MS Office

Electronic medical records

Word processing software

Spreadsheet

MS Excel

MS Outlook

MS PowerPoint

MS Word

MS Windows

Switchboard (1-25 lines)

Job description

A wellness facility in Edmonton seeks an administrative professional dedicated to customer service. Responsibilities include greeting clients, managing communications, and ensuring smooth operations. The ideal candidate has a secondary school graduation certificate and 1-2 years of related experience. Proficiency in MS Office and excellent interpersonal skills are essential to thrive in this dynamic environment.