Spa Receptionist

Body & Soul Massage Therapy; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A renowned spa destination in Toronto is seeking a Spa Administrator to manage the front desk and perform clerical tasks. The ideal candidate has proven experience in a receptionist role, proficiency in Mac Software, and excellent organizational skills. Join a team recognized for outstanding customer service in a serene spa environment.

Qualifications

• Proven work experience as a Receptionist or similar role.
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.

Responsibilities

• Receiving clients at the front desk by greeting and directing them.
• Answering incoming phone calls, emails and appointment requests.
• Ensure reception area is tidy and presentable.

Skills

Customer service attitude

Excellent organizational skills

Solid written and verbal communication skills

Multitasking and time-management skills

Tools

Mac Software

Office equipment

Job description

Job Description

Body & Soul Massage Therapy is a spa destination that caters to those who want stress relief and relaxation in a newly renovated modern interior spa with a serene atmosphere.

We have been voted as the best Massage Therapy Clinic in Toronto by Top Choice Awards for 13 consecutive years. We pride ourselves on our customer service skills. Each member of our team is carefully chosen to match this mandate.

Position

We are looking for a pt‑ft Spa Administrator, for our Bloor West Village & Etobicoke locations, to manage our front desk and to perform a variety of administrative and clerical tasks.

Responsibilities

• Receiving clients at the front desk by greeting, welcoming, directing them appropriately
• Answering incoming phone calls, emails and appointment requests from our website.
• Receiving and sorting daily mail
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone / email
• Complete daily checklist of cleaning and tidying obligations and abide by regulations regarding sanitation, cleanliness, and safety

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Mac Software
• Hands‑on experience with office equipment (scanner, credit / debit card machine, tablets and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time‑management skills, with the ability to prioritize tasks
• Customer service attitude

Salary: $17.60–$18 / hr plus commission on sales