spa receptionist

Hyperbaric Health & Spa; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A wellness facility in Edmonton seeks an administrative professional dedicated to customer service. Responsibilities include greeting clients, managing communications, and ensuring smooth operations. The ideal candidate has a secondary school graduation certificate and 1-2 years of related experience. Proficiency in MS Office and excellent interpersonal skills are essential to thrive in this dynamic environment.

Benefits

Free parking available

On-site amenities

Team building opportunities

Wellness program

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties such as filing and distributing mail.
• Answer telephone and relay messages.
• Arrange teleconferences.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Provide directory assistance.
• Provide emergency services.
• Relay service to persons with disabilities.
• Perform data entry.
• Provide customer service.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Ability to multitask

Time management

Maturity

Education

Secondary (high) school graduation certificate

Tools

MS Office

Electronic medical records

Word processing software

Spreadsheet

MS Excel

MS Outlook

MS PowerPoint

MS Word

MS Windows

Switchboard (1-25 lines)

Job description

• Work Term : Permanent
• Work Language : English
• Hours : 30 to 40 hours per week
• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Private sector
• Urban area
• General office
• Spa

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• Word processing software
• MS Office
• Social Media
• Presentation software
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you live near the job location?
• What is the highest level of study you have completed?

Other benefits

• Free parking available
• On-site amenities
• Team building opportunities
• Parking available
• Wellness program