Spa Associate

Hand & Stone - Barrie North; Barrie; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local wellness spa in Barrie is seeking Spa Associates passionate about sales and health. Responsibilities include providing excellent customer service, managing bookings, and promoting wellness benefits. The ideal candidate will thrive in a team-oriented environment and assist in a variety of tasks. Compensation is $17.20 per hour, with opportunities for bonuses. Full-Time and Part-Time options available.

Benefits

Hourly wage plus commissions and bonuses

Professional and safe work environment

Training

Qualifications

• Provide excellent customer service to members and guests.
• Welcome and greet members upon arrival.
• Promote health/wellness benefits of massage therapy.

Responsibilities

• Answer phones and book appointments.
• Sell memberships, gift cards, and upgrades.
• Maintain a professional and clean work environment.

Skills

Excellent customer service

Strong communication skills

Ability to multitask

Team player

Windows computer knowledge

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

• Bonus based on performance

Hand & Stone Massage and Facial Spa Barrie North is currently seeking candidates that are passionate about sales, as well as health and well-being. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 400 locations, the Hand & Stone brand is a leader in the membership-based spa service industry.

We are looking for someone that is local to the area and is looking for a long term role in a stable and positive environment with opportunity for growth. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing short of exceptional! Candidates with prior experience in sales or a membership driven environment is ideal but not required.

Qualifications and Requirements:

• Provide excellent customer service to members and guests
• Ideal past experience would be working for a gym or other membership driven environment
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards, and upgrades
• Follow proper office procedures/file maintenance
• Promote health/wellness benefits of massage therapy and skin care
• Maintain a professional and clean work environment and appearance
• Display a positive, energetic attitude
• Be a team player
• Possess Windows computer knowledge/skills
• Perform various other duties as assigned
• Be willing to take initiative in picking up new tasks around the office
• Ability to multitask

Company Benefits:

• Hourly wage plus commissions and bonuses
• Professional and safe work environment
• Employee referral bonus
• Training

Compensation: $17.20 per hour

At Hand and Stone, Opportunity Knocks.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

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What Sets Us Apart

A Mission That Matters

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.

Hand & Stone is hands down the best place I have worked at since becoming an RMT. The environment is stress free, the hours are flexible and the team is like a second family to me. Not to mention the membership based services provide a steady flow of clients. So happy to be part of the Hand & Stone team!