Solutions Sales Consultant (Inside Sales)

Ricoh Americas Corporation; Toronto; On-site; CAD 60,000 - 85,000; Full time

Job summary

A leading information management firm is seeking a Solutions Sales Consultant for its Toronto office. In this role, you will drive sales revenue by managing customer relationships and converting leads into business. The ideal candidate has 1-3 years of B2B sales experience and is bilingual in English and French. You will prepare presentations and proposals to align with the company's value proposition, utilizing tools like Salesforce. The company offers a culture prioritizing employee wellness and offers comprehensive benefits.

Benefits

Flexible work options

Health and wellness benefits

Tuition assistance programs

Employee discount programs

Qualifications

• 1-3 years of direct sales experience in a B2B context.
• Bilingual communication in English and French.
• Preferred prior experience in Inside Sales or Technology sectors.

Responsibilities

• Meet or exceed assigned sales revenue targets.
• Maintain and expand customer portfolio as a trusted advisor.
• Prepare presentations and business proposals.

Skills

Strong business acumen

Excellent interpersonal skills

Proficient negotiation skills

Seasoned presentation skills

Robust technical fluency

Sound analytical mindset

Time management skills

Education

Degree in Marketing, Business Administration or related field

Tools

Salesforce

MS Office

Job description

We want you to join our customer centric team whose passion it is to Empower Digital workplaces!

At Ricoh, we aren’t satisfied with keeping pace with today’s complex work environments, we are setting the pace. We are reimagining the workplace.

Our high-performance workplace is powered by a team that thrives. We offer a friendly culture with a focus on wellbeing and work life balance. Flexible work options, a time off purchase program, great physical and mental health benefits, employee discount and recognition programs are only some of the advantages of working at Ricoh.

We are a family that promotes positive manager relationships and on-going learning & development that nurtures professional growth and career advancement.

Discover what you are capable of in an environment where your growth is supported, and your success is celebrated.

The Solutions Sales Consultant, Inside Sales, markets hardware-focused solutions and services to targeted small and medium sized corporate accounts. The role is mandated to drive sales revenue by converting pre-generated leads, growing existing customer base (cross-selling) as well as penetrating Zero Based Accounts (ZBA).

Duties & Responsibilities:

• Meet or exceed assigned sales revenue targets
• Maintain and expand assigned customer portfolio by nurturing business relationships as a trusted advisor and strategic partner
• Prepare customer presentations and business proposals that align to Ricoh’s value proposition
• Customize product and service solutions based on customer value proposition
• Review sales leads and uncover opportunities throughout sales cycles
• Provide sales updates and progress reports to Sales Manager with regular cadence
• Utilize core Sales systems and resources including Salesforce (SFDC), Hoover, Power BI, LinkedIn
• Stay up to date with industry knowledge and trends including new products, services and pricing/payment plans
• Engage support resources as needed to problem solve enroute to resolution
• Prioritize and manage multiple deliverables while achieving objectives
• Participate, contribute and own overall team success
• Other duties as assigned by manager

Qualifications:

• Required: 1-3 years of direct sales experience in a Business-to-Business (B2B) context
• Communication in English and French
• Preferred: Prior experience in Inside Sales roles
• Preferred: Prior experience in Technology, Hardware, Information Technology sectors
• Preferred: Degree in Marketing, Business Administration or related field

Skills:

• Strong business acumen; ability to effectively interpret and transmute business information to potential development opportunities
• Excellent interpersonal and communication skills; ability to quickly develop business relationships with both customers and stakeholders virtually or in-person
• Proficient negotiation skills; ability to tactfully influence, handle objections and problem solve
• Seasoned presentation skills; ability to create and tell compiling stories
• Robust technical fluency; with working knowledge of business applications (e.g. MS Office), Customer Relationship Management tools (e.g. Salesforce) and other research tools
• Sound analytical mindset; ability to understand and make meaning of numbers and data
• High degree of self-accountability and drive for success
• Time management and prioritization skills

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness and ongoing personal and professional development.