Solution Analyst

Wawanesa Insurance; Brampton; Hybrid; CAD 85,000 - 115,000; Full time

Job summary

A leading Canadian insurance provider is looking for a Solution Analyst (Intermediate or Senior) in Brampton. This role involves leading system analysis, design, and technical support to deliver solutions that meet stakeholder requirements. Candidates should have experience in an agile environment, proficiency in SQL, and a passion for continuous improvement. The estimated salary for this position ranges from $85,000 to $115,000, along with other competitive benefits.

Benefits

Annual bonus plan

Generous vacation time

Premium free benefits

Pension plan

Qualifications

• At least 3 years of experience in systems or business analysis.
• Experience with business and technology transformation.
• Strong understanding of data modeling and relational databases.

Responsibilities

• Lead the analysis, design, and documentation of system requirements.
• Collaborate with multiple functions to ensure quality software.
• Estimate and track progress of assigned work.

Skills

Advanced analysis and problem-solving skills

Strong Business Acumen

Advanced communication skills

Proven ability to work collaboratively

Attention to detail

Leadership skills

Curiosity about AI technologies

Education

Post-secondary degree/certificate or equivalent experience

Tools

SQL

Jira

Confluence

Splunk

Job description

Overview

Job ID: 9308

Working Business Language: This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English.

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $85,000 - $115,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About Us: At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto, ON; Kitchener, ON; Thunder Bay, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS

The Wawanesa Mutual Insurance Company (“Wawanesa Mutual”), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. To learn more visit wawanesa.com.

Opportunity: We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Solution Analyst (Intermediate or Senior) will be part of our Life Edge Digital Delivery team and contributes to Wawanesa’s success by designing, documenting, testing, and supporting system solutions to meet business stakeholder requirements. The ideal candidate will enjoy working in an agile scrum team that facilitates rapid design, development and implementation of application changes that embodies a passion for continuous improvement and test-driven development. You will have Analyst experience related to Business, Systems, and/or Quality and have technical proficiency with web applications. Our Life Edge area is beginning a large business and technology transformation. As well as maturing our current delivery processes and practices. This is a great opportunity to help change the direction of Life Edge Digital Delivery and put your stamp on our company. The successful candidate will have a strong technical foundation, including proficiency in SQL, understanding of data flows between integrated systems, and familiarity with data modeling concepts. Candidates who demonstrate curiosity or experience in applying AI technologies to improve analysis, automation, or decision-making will be well-suited to this evolving role.

Job Responsibilities

• Lead the analysis, design and documentation of both system and business requirements for application enhancements and projects.
• Lead the requirement sessions with business and system teams.
• Collaborate with multiple functions to ensure quality software.
• Provide technical and business leadership for developers and Analysts.
• Lead the resolution of system and business requirement issues.
• Create test strategy, plans and cases based on requirements documentation and defect resolutions.
• Coordinate/support planning and execution for projects and initiatives, including allocation of resources.
• Estimate and track progress of assigned work.
• Follow established practices, processes, and guidelines.
• Identify and Lead process and procedure improvements.
• Maintain a high level of knowledge on current system standards and IS department established methodologies.
• Engage with business partners to understand current and emerging business needs while keeping up with industry trends (business and technology).
• Lead the communication of system solutions in business and technical terms.
• Analyze and interpret SQL queries to support data validation, reporting, and troubleshooting.
• Investigate and document integration payloads (e.g., JSON, XML) exchanged between applications to ensure data accuracy and system compatibility.
• Collaborate with developers and architects to understand and contribute to data modeling efforts.
• Explore and evaluate opportunities to leverage AI or machine learning tools to enhance solution analysis, data insights, and process efficiency.
• Perform other duties as assigned.

Qualifications

• At least 3 years, preferably 5 years or greater of experience performing systems or business analysis.
• Completion of post-secondary degree/certificate or equivalent experience.
• Experience with business and technology transformation.
• Advanced analysis and problem-solving skills with the ability to prioritize a busy workload.
• Strong Business Acumen.
• Advanced communication skills, with the ability to communicate in a clear and concise manner with style fitting for the audience and message.
• Advanced planning and organizing skills, with the ability to develop and implement plans by prioritizing and multi-tasking.
• Advanced attention to detail skills to produce high quality deliverables that accounts for all areas involved.
• Good leadership skills to provide guidance and direction towards task accomplishment and mentorship.
• Proven ability to work collaboratively in a team environment.
• Proven experience in agile practices, scrum, kanban and continuous delivery.
• Understanding of data modeling and relational database concepts is strongly preferred.
• Experience in programming languages is considered an asset.
• Proficiency in SQL is considered an asset.
• Experience with tools like Jira, Confluence, Splunk is considered an asset.
• Knowledge and experience in the insurance/broker industry is considered an asset.
• Demonstrated interest or experience in applying AI or machine learning concepts to improve business or technical outcomes is considered an asset.

DEIB and disclosures: We are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and welcome applications from all qualified candidates. We encourage applicants from underrepresented groups and those who can contribute to the diversification of thought and ideas. If you require accommodations during any stage of the recruitment process, please reach out to [e-mail]. All applicants are subject to Wawanesa's Privacy Policy.