Software QA Specialist

Fortinet, Inc.; Burnaby; On-site; CAD 105,000 - 125,000; Full time

Job summary

A leading cybersecurity firm in Burnaby is seeking a Software QA Specialist to collaborate with developers on testing features using both manual and automated techniques. Candidates should possess strong networking knowledge, hands-on experience with routers, switches, and firewalls, and be familiar with various application protocols. This role offers a supportive work environment and competitive salary, alongside a comprehensive benefits package including medical, dental, and vision coverage. Join us to help safeguard devices and data globally.

Benefits

100% company paid medical, dental, and vision coverage

Health Spending Account

Personal Spending Account

Employee & Family Assistance Plan

Life insurance and disability coverage

Group Registered Retirement Savings Plan (RRSP) with company match

Competitive Paid Time Off

Bonus eligibility

Qualifications

• Strong understanding of TCP/IP networking, routing/switching protocols, firewalls, VPN technologies.
• Hands‑on experience of Routers, Switches and Firewalls.
• Extensive knowledge of application protocols: HTTP/FTP/SMTP/IMAP/SSL/TLS.

Responsibilities

• Work with developers on testing features using manual and automated testing techniques.
• Identify, document, and track software defects found during testing.
• Quickly understand customer network environment to setup test environment.

Skills

Strong understanding of TCP/IP networking

Hands‑on experience of Routers, Switches and Firewalls

Extensive knowledge of application protocols

Strong troubleshooting and problem‑solving skills

Deep knowledge of Windows, UNIX or Linux

Knowledge of virtualization technologies

Knowledge of scripting language

Self‑managing

Knowledge of software development life cycle

Education

Bachelor or Master degree in Computer Science or related field

Tools

VMWare

QEMU/KVM

AWS

Openstack

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking an experienced, highly motivated and passionate Software QA Specialist to work closely with field service and developer team.

As a Software QA Specialist, your responsibilities will include:

• Work with developers on testing features using a combination of manual and automated testing techniques.
• Identify, document, and track software defects found during testing.
• Be able to quickly understand customer network environment and more importantly, quickly setup test environment in order to verify feature or reproduce critical customer issues.
• Provide knowledge transfer to peer engineers.
• Work under delivery and customer pressure.

We are looking for:

• Strong understanding of TCP/IP networking, routing/switching protocols, firewalls, VPN technologies
• Hands‑on experience of Routers, Switches and Firewalls
• Extensive knowledge of application protocols: HTTP/FTP/SMTP/IMAP/SSL/TLS
• Strong troubleshooting and problem‑solving skills
• Deep knowledge of Windows, UNIX or Linux
• Knowledge of the virtualization technologies: VMWare, QEMU/KVM, AWS, Openstack etc.
• Knowledge of at least one scripting language: Shell, Python, Javascript, etc.
• Knowledge of software development life cycle.
• Self‑managing and able to successfully handle simultaneous projects.
• Bachelor or Master degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable
• Vendor certifications like Fortinet NSE, Cisco CCIE, etc is a plus.

About Our Team:

Join our team, known for its collaborative ethos, working seamlessly with global customers, internal engineering teams and product development groups. Our team culture emphasizes continuous learning, innovation, and a strong commitment to customer satisfaction. We embrace Fortinet’s core values of openness, teamwork and innovation, fostering an environment where team members support each other, share knowledge, and leverage AI to solve complex technical challenges. Our inclusive and dynamic team thrives on collaboration and is driven by the shared goal of maintaining Fortinet’s high standards of excellence in cybersecurity solutions.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well‑being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

The Canada base salary range for this full-time position is expected to be between $105,000 - $125,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.