Software Engineering Manager, Global Developer Relations

Autodesk, Inc.; Toronto; On-site; CAD 140,000 - 206,000; Full time

Job summary

Autodesk, Inc. in Toronto invites an experienced Software Engineering Manager to lead the Global Developer Relations organization.

You will guide engineering teams responsible for developer support, onboarding, training, and enablement across cloud platforms, modernizing developer experiences with AI and automation. This role combines hands-on software leadership with strategic vision, shaping technical roadmaps, fostering a culture of ownership and quality, and delivering scalable AI-powered

Qualifications

• Bachelors degree in Computer Science or similar field.
• 10+ years of progressive software engineering experience, including 5+ years leading engineering teams and demonstrated senior-level technical leadership.
• Demonstrated experience designing, building, and deploying production-grade AI/ML, LLM, or agentic AI solutions.
• Strong understanding of agentic AI architectures, including RAG, tool use, orchestration, evaluation, security, and human-in-the-loop workflows.
• Experience applying AI and automation to developer productivity, technical support, or enterprise workflows.
• Strong background in software architecture, distributed systems, cloud computing, and platform engineering.
• Hands-on experience with AWS, Kubernetes, databases, networking, and API management (GCP Apigee).
• Experience building and operating CI/CD pipelines and cloud-native applications.
• Proven ability to define technical strategy, drive execution, and influence senior engineering leaders.
• Experience leading geographically distributed teams, hiring strong technical talent, and developing engineering leaders.
• Excellent communication, collaboration, and problem-solving skills.
• #LI-Hybrid

Responsibilities

• Lead, develop, and grow high-performing engineering teams across multiple locations.
• Define the technical strategy and roadmap for Developer Relations, support, onboarding, training, and developer productivity.
• Build a strong engineering culture focused on innovation, ownership, quality, and continuous improvement.
• Partner with engineering leaders across Autodesk to identify opportunities and deliver impactful solutions.
• Lead the design and delivery of production-grade AI agents and intelligent automation solutions.
• Use AI to simplify technical support, troubleshoot engineering issues, automate repetitive tasks, and improve developer self-service.
• Integrate AI solutions with internal developer tools, documentation, APIs, CI/CD pipelines, observability platforms, and support systems.
• Ensure AI solutions are scalable, reliable, secure, observable, and properly governed.
• Establish measurable improvements in productivity and operational efficiency through AI and automation.
• Improve developer support by introducing intelligent troubleshooting and automated issue resolution.
• Modernize onboarding and training through personalized, AI-powered experiences.
• Improve access to engineering documentation, technical knowledge, and self-service resources.
• Build scalable tools and platforms that reduce friction and help developers work more efficiently.
• Drive continuous improvements across cloud infrastructure, CI/CD, observability, and developer workflows.

Skills

Leadership

Distributed systems

Cloud computing

AI solutions

Communication

Problem solving

Collaboration

Education

Bachelor's degree in Computer Science

Tools

AWS

Kubernetes

Databases

Networking

API management (GCP Apigee)

Job description

Software Engineering Manager, Global Developer Relations

Position Overview Autodesk is looking for an experienced Software Engineering Manager to lead and transform our global Developer Relations organization. In this role, you will lead engineering teams responsible for developer support, onboarding, training, and enablement across Autodesk's cloud and engineering platforms, including CI/CD, observability, CloudOS, and cloud infrastructure. Your primary mission is to modernize the developer experience using AI, automation, and intelligent self-service solutions, helping thousands of Autodesk developers become more productive. We are looking for a strong technical leader who combines deep software engineering expertise, hands-on experience delivering AI solutions, and a proven ability to build and lead high-performing teams. This is an opportunity to shape the future of developer productivity at Autodesk, with significant ownership of technical strategy, team development, and execution.

Responsibilities

Engineering Leadership

Lead, develop, and grow high-performing engineering teams across multiple locations.

Define the technical strategy and roadmap for Developer Relations, support, onboarding, training, and developer productivity.

Build a strong engineering culture focused on innovation, ownership, quality, and continuous improvement.

Partner with engineering leaders across Autodesk to identify opportunities and deliver impactful solutions.

AI and Automation

Lead the design and delivery of production-grade AI agents and intelligent automation solutions.

Use AI to simplify technical support, troubleshoot engineering issues, automate repetitive tasks, and improve developer self-service.

Integrate AI solutions with internal developer tools, documentation, APIs, CI/CD pipelines, observability platforms, and support systems.

Ensure AI solutions are scalable, reliable, secure, observable, and properly governed.

Establish measurable improvements in productivity and operational efficiency through AI and automation.

Developer Experience and Platform Engineering

Improve developer support by introducing intelligent troubleshooting and automated issue resolution.

Modernize onboarding and training through personalized, AI-powered experiences.

Improve access to engineering documentation, technical knowledge, and self-service resources.

Build scalable tools and platforms that reduce friction and help developers work more efficiently.

Drive continuous improvements across cloud infrastructure, CI/CD, observability, and developer workflows.

What Success Looks Like

You will help create an engineering environment where: Developers can resolve issues faster through AI-powered self-service and intelligent support. AI agents automate repetitive engineering tasks and improve operational efficiency. New developers become productive faster through streamlined onboarding. Engineering knowledge and training are easier to access and more relevant. Developer productivity, support efficiency, and overall engineering experience improve measurably. Your teams consistently deliver reliable, scalable, and impactful engineering solutions.

Minimum Qualifications

• Bachelors degree in Computer Science or similar field
• 10+ years of progressive software engineering experience, including 5+ years leading engineering teams and demonstrated senior-level technical leadership.
• Demonstrated experience designing, building, and deploying production-grade AI/ML, LLM, or agentic AI solutions.
• Strong understanding of agentic AI architectures, including RAG, tool use, orchestration, evaluation, security, and human-in-the-loop workflows.
• Experience applying AI and automation to developer productivity, technical support, or enterprise workflows.
• Strong background in software architecture, distributed systems, cloud computing, and platform engineering.
• Hands-on experience with AWS, Kubernetes, databases, networking, and API management (GCP Apigee).
• Experience building and operating CI/CD pipelines and cloud-native applications.
• Proven ability to define technical strategy, drive execution, and influence senior engineering leaders.
• Experience leading geographically distributed teams, hiring strong technical talent, and developing engineering leaders.
• Excellent communication, collaboration, and problem-solving skills.
• #LI-Hybrid

Qualifications minimales

• Licence en informatique ou dans un domaine similaire
• Plus de 10 ans d’expérience progressive en génie logiciel, dont plus de 5 ans à la tête d’équipes d’ingénierie et une expertise avérée en leadership technique de haut niveau.
• Expérience avérée dans la conception, la création et le déploiement de solutions d’IA/ML, de LLM ou d’IA agentique prêtes pour la production.
• Solide compréhension des architectures d’IA agentique, notamment RAG, l’utilisation d’outils, l’orchestration, l’évaluation, la sécurité et les workflows « human-in-the-loop ».
• Expérience dans l’application de l’IA et de l’automatisation à la productivité des développeurs, au support technique ou aux workflows d’entreprise.
• Solide expérience en architecture logicielle, systèmes distribués, cloud computing et ingénierie de plateformes.
• Expérience pratique avec AWS, Kubernetes, les bases de données, les réseaux et la gestion des API (GCP Apigee).
• Expérience dans la création et l’exploitation de pipelines CI/CD et d’applications cloud natives.
• Capacité avérée à définir une stratégie technique, piloter sa mise en œuvre et influencer les responsables techniques de haut niveau.
• Expérience dans la direction d’équipes réparties géographiquement, le recrutement de talents techniques de haut niveau et le développement de responsables techniques.
• Excellentes compétences en communication, en collaboration et en résolution de problèmes.
• #LI-Hybrid

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Canada based roles, we expect a starting base salary between $140,000 and $205,700. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive.

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Learn More About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.