Software Engineer, CMS (Registry Support) New Toronto, ON (Canada)

Autotrader; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Gym discounts

Employee and Family Assistance program

Virtual wellness events

Regular internal training programs

3% pension matching

Annual bonus structure

3% CPP matching

Job summary

TRADER in Toronto, ON is hiring a Software Engineer for the CMS (Registry Support) team. You will ensure the reliability of CMS services across .NET/C# back end and Angular front ends, with SQL Server, monitoring, and cloud deployments.

You’ll own operational health and assist with release and patch workflows. You will collaborate with product, platform, and database teams, participate in on-call rotations, and contribute to automation, CI/CD, and AI-assisted QA to reduce toil and improve

Qualifications

• Hands-on experience with .NET/C#, production support and fixes.
• Familiarity with AWS services (EC2, S3, CloudWatch, IAM).
• Exposure to CI/CD pipelines (GitHub Actions).
• DevOps mindset with focus on build, deploy, operate, and improve workflows.
• Knowledge of Angular, TypeScript, RESTful APIs, with cross-stack debugging.
• Experience with SQL Server, including basic performance analysis.

Responsibilities

• Own the operational health of CMS services and contribute to incident response.
• Support KTLO/BAU activities: runbooks, patching, backups, and capacity checks.
• Participate in on-call rotation and incident resolution per SLAs.
• Collaborate with Product, Development, Platform, and Database teams to ensure availability.
• Deliver reliability improvements, runbooks, and documentation.

Skills

NET and C#

AWS services (EC2, S3, CloudWatch, IAM

CI/CD pipelines (GitHub Actions)

Angular, TypeScript, RESTful APIs

SQL Server (AWS RDS)

Production incident response

DevOps mindset

AI-assisted development

Collaboration and ownership

Tools

Docker

Terraform / CloudFormation

Playwright / Cypress

New Relic

Datadog

CloudWatch

Job description

Software Engineer, CMS (Registry Support)

Toronto, ON (Canada)

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca,AutoSync,Dealertrack Canada and CMS— help Canadians buy, sell, and finance vehicles with confidence.

As part ofAutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

This role will be within ourCollateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders.

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About the CMS Registry Solution

The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.

We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA.

You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment.

The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands-on execution within a single team or service area, supporting production systems and contributing to continuous operational improvement.

The role works across the full stack — Angular frontends, .NET (Core / 6+ / .NET 8) services, and SQL Server — and delivers KTLO / BAU outcomes including incident response, production troubleshooting, runbook maintenance, release and patch support, and reliability improvements under guidance.

The engineer collaborates closely with Product, Development, Platform, and Database teams to help ensure service availability, meet SLAs, and support safe change delivery.

What You’ll Do:

Incident Management & Operations

• Support the reliability and operational health of current EC2-hosted services while assisting with incident response, monitoring, and KTLO operations during the migration to containerized deployments
• Participate in production incident response by triaging issues and contributing to resolution in line with defined SLAs
• Participate in an on-call rotation, following established escalation paths and providing after-hours support as required
• Communicate incident status and updates clearly to technical stakeholders

Monitoring, Troubleshooting & Reliability

• Monitor application and infrastructure health using tools such as New Relic, SolarWinds DPA, CloudWatch, or Datadog
• Proactively tune alerts and act on early warning signals to prevent customer impact
• Diagnose complex production issues using logs, traces, metrics, and user reports
• Apply mitigations and deliver permanent fixes in collaboration with development teams

KTLO / BAU Ownership

• Maintain and update runbooks, playbooks, FAQs, and troubleshooting documentation
• Perform KTLO activities such as scheduled maintenance, patching, backups and restores, database indexing, archiving jobs, and capacity checks
• Support releases, hotfixes, and patches, including deployment validation and production smoke testing
• Contribute to root cause analysis (RCA) for production incidents
• Identify recurring issues and suggest operational or automation improvements
• Assist with performance investigations, including SQL query analysis, under guidance
• Adopt automation and AI-assisted tooling to reduce operational toil and improve triage efficiency

What We’re Looking For:

Must Have

• Hands-on experience with .NET and C#, including modern .NET runtimes, for production support and fixes
• Familiarity with AWS services such as EC2, S3, CloudWatch, and IAM
• Exposure to CI/CD pipelines (GitHub Actions preferred), including release support and troubleshooting
• A DevOps mindset with interest in build, deploy, operate, and improve workflows
• Working knowledge of Angular, TypeScript, and RESTful APIs, with the ability to debug issues across the stack
• Experience supporting SQL Server–based applications, including basic performance analysis and operational tasks (AWS RDS experience a plus)
• Comfort working in production environments and responding to incidents
• Interest in using AI-assisted development and intelligent QA tools to improve productivity
• Strong collaboration, communication, and ownership mindset

Nice-To-Have

• Experience with Docker and containerized applications
• Exposure to Infrastructure as Code (Terraform or CloudFormation)
• Familiarity with modern test automation tools (e.g., Playwright, Cypress)
• Prior experience in L2/L3 production support or on-call rotations

Impact You’ll Deliver:

By joining the Support team, you’ll help keep the CMS platform stable and trusted by contributing to faster incident resolution, safer releases, improved operational documentation, and the organization’s transition toward more cloud-native and automated operations.

What’s In It For You?

We understand that there is life at work and life outside of work. Here are a few benefits we allbenefitfrom that support us to be our creative best.

BenefitsfromDay 1

• Gymdiscounts
• Employee and Family Assistance program
• Virtual wellness events
• Regular internal training programs
• Letushelpyouinvestinyourfuturewith3%matchingtowardsyourpensionand multipleformsofincomeprotection.
• Annualbonusstructure
• 3% CPP matching

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The base salary range for this position is CAD $100,000 – CAD $150,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.

Compensation

Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.

The base salary range for this position is

$100,000 - $150,000 CAD

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.