Software Engineer, Applied AI/Product

Indigo; Toronto; Hybrid; CAD 167,000 - 250,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Unlimited PTO

Hybrid work SF

Lunch in the office

Competitive equity package

High-ownership culture

Job summary

Indigo in San Francisco is seeking a software engineer to help build an agentic platform at the intersection of medicine and law, focusing on reliability, clarity, and thoughtful engineering for patient records, legal workflows, and sensitive decisions.

As a software engineer, you will work across the full stack—from agent architectures and evals to the data that feeds them and the interfaces users rely on to interact with the platform.

Qualifications

• engineer for correctness and reliability.
• care about evals and guardrails around frontier models.
• ship high-quality code fast, able to turn vague problems into shipped solutions.

Responsibilities

• build and ship new workflows for case processes.
• design the eval framework to ensure agent outputs are reliable.
• improve data ingestion and context assembly for agents.
• add tooling to interfaces used daily.
• iterate features with user feedback.
• establish patterns for AI-native development.

Job description

About Us

We are a small team that cares about deep thinking, speed, craftsmanship, and putting customers first. Our mission is to build the best care experience in healthcare, on a 30 year horizon.

We help physicians achieve independence by making it easier to start, operate, and grow their practices. We believe the future of healthcare will be driven by individual physicians, not by large bureaucratic systems. Lowering the barrier to practice ownership lets doctors deliver better care for everyone.

The founding team brings deep expertise across medicine, product, operations, and engineering, including more than 30 years of experience running independent practices across urgent care centers, surgical centers, and beyond. We have built 0-to-1 products at Meta, Dropbox, Instagram, Coda, and Nomad, and have founded companies with valuations exceeding $1B and more than 100M MAU.

Highlights

• We have strong product market fit. $15M+ ARR in under 15 months.

• We are profitable and funded by top tier healthcare investors.

• We are about 30 people today and rapidly growing across the company.

• You will fit in here if you want to own a product, a process, or a function and take it from 1 to 100.
  

The Role

We're building an agentic platform at the intersection of medicine and law, transforming complex, high-stakes casework into structured, actionable context. Our system handles patient records, legal workflows, and sensitive decisions, so reliability, clarity, and thoughtful engineering matter deeply.

As a software engineer, you'll work across the full stack: agent architectures, evals, the data and context that feed them, and the surfaces to interact with the platform and its harness.

In a given week, that might mean

• building and shipping a new workflow that takes over a step of the case process, driven by something a physician or our ops team flagged

• designing the eval framework that decides whether an agent's output is reliable enough to ship, while piping the feedback into our synthesized knowledge base

• improving how the platform ingests, indexes, and assembles the right case context for an agent to work from

• adding new tooling to the interfaces users interact with day to day, bringing more of the platform's context and agent capabilities into their workflow

• iterating quickly on a feature with direct input from users, refining the agents based on real-world usage and feedback

• setting the patterns and tooling for AI-native development that the rest of the team builds on

You’ll be a great fit if you

• engineer for correctness and reliability, not just functionality

• are excited to work with frontier models, and care as much about the evals and guardrails around them as the models themselves.

• ship high-quality code fast, and can take a vague problem to a shipped solution without a spec.

• own problems end-to-end, from the agent logic to the interface a user actually uses.

• care about craft and the gap between something that works and something genuinely good to use.

• want to play long-term games with long-term people. We're building for a 30-year horizon, not a quick exit.

What We Offer

• Medical insurance through Blue Shield of California, with multiple PPO and HMO options

• Dental and vision insurance

• Unlimited PTO

• Hybrid work: three days per week in our San Francisco office, Tuesday-Thursday

• Lunch in the office

• Competitive equity package

• A high-trust, low-ego, high-ownership culture where people move fast, and take real responsibility

Equal Opportunity Employer

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law.