Software Development Engineer, Personnel Resource Manager

Socket.dev; Toronto; On-site; CAD 115,000 - 192,000; Full time

Job summary

Amazon's Worblehat team in Toronto is seeking a Software Development Engineer to help scale the Personnel Resource Manager platform, which automates eligibility verification and training policy compliance for over 1 million Associates across 2,000+ sites.

You'll work across the full stack—from distributed Java microservices and serverless Lambda functions to integrations with HR and LMS systems—delivering reliable, scalable solutions that directly impact associate safety and ops efficiency in a

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture experience (design patterns, reliability and scaling).
• Experience programming with at least one software programming language.

Responsibilities

• Design and develop maintainable, scalable software solutions across the full technology stack, from database schemas and Lambda functions to user interfaces and external integrations that support workforce compliance for over 1 million Associates globally.
• Collaborate with cross-functional partners including Regional Learning Managers and operations teams, translating operational requirements into technical solutions that advance PRM's capabilities.
• Architect and implement solutions that balance complex technical requirements with business needs, translating between technical architecture and operational impact across multiple business domains.
• Contribute to the full software development lifecycle including scoping, design, coding, testing, deployment, and maintenance of mission-critical eligibility and compliance systems.
• Demonstrate operational excellence by identifying and resolving root causes of operational issues, while continuously improving monitoring systems and documentation for a platform supporting thousands of fulfillment sites worldwide.

Skills

Software development

Software architecture

General programming

Education

Bachelor's degree in computer science or equivalent

Job description

The Worblehat team is looking for a Software Development Engineer to join our mission-critical platform that automates operational compliance across Amazon's global fulfillment network. This unique role impacts millions through the Personnel Resource Manager (PRM) system, which automates eligibility verification and training policy compliance for over 1 million Associates across 2,000+ sites worldwide. Your code will directly protect associate safety by preventing non-compliant work assignments and enable intelligent workforce management decisions that keep Amazon's operations running smoothly.

You'll work across the full technology stack—distributed Java microservices, serverless Lambda functions, and integrations with dozens of partner systems including Learning Management Systems, HR platforms, and workforce management tools. Your solutions will balance technical constraints with business requirements across Training, Planning, Scheduling, and Staffing domains. Strong operational excellence is essential: your deployments affect real-time workforce operations at thousands of sites simultaneously, making reliability and thoughtful risk management core to the role.

Key job responsibilities

• - Design and develop maintainable, scalable software solutions across the full technology stack, from database schemas and Lambda functions to user interfaces and external integrations that support workforce compliance for over 1 million Associates globally.
• - Collaborate with cross-functional partners including Regional Learning Managers and operations teams, translating operational requirements into technical solutions that advance PRM's capabilities
• - Architect and implement solutions that balance complex technical requirements with business needs, translating between technical architecture and operational impact across multiple business domains.
• - Contribute to the full software development lifecycle including scoping, design, coding, testing, deployment, and maintenance of mission-critical eligibility and compliance systems.
• - Demonstrate operational excellence by identifying and resolving root causes of operational issues, while continuously improving monitoring systems and documentation for a platform supporting thousands of fulfillment sites worldwide.

A day in the life

Part of your day will go toward building features across the full stack: writing Java services, building Lambda functions, and jumping into frontend work. You'll review teammates' code and investigate performance issues. You'll have opportunities to meet with operations and learning teams to translate the problems they face into technical requirements that drive the technical strategy for the team.

Then, you may provide operational support for the team: troubleshooting issues affecting live sites, setting up monitoring, documenting technical decisions, and mentoring engineers when needed. The variety and direct impact on associate safety and site operations make the work engaging.

About the team

Our team recently expanded PRM to specialized fulfillment sites, automated site onboarding to accelerate deployment, and rearchitected critical components for better reliability. Looking ahead to 2026, we're scaling to new lines of business and building additional resiliency into the platform as it becomes even more essential to operations.

Basic Qualifications

• - 3+ years of non-internship professional software development experience
• - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• - Experience programming with at least one software programming language

Preferred Qualifications

• - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• - Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 114,800.00 - 191,800.00 CAD annually