Software Development Engineer, Frontier Outposts, Edge Services Team

Amazon Web Services (AWS); Vancouver; On-site; CAD 115,000 - 192,000; Full time

Benefits offered by this job

Health insurance

RRSP

DPSP

Paid time off

Job summary

Amazon Development Centre Canada ULC is hiring software engineers to design and build services that provision, configure, and operate AWS Outposts and edge infrastructure. You will work on device provisioning, configuration management, and automation across diverse networks and hardware.

The role involves debugging cross-service issues, driving operational excellence with dashboards and runbooks, and collaborating with hardware, networking, and platform teams while mentoring junior engineers.

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• Experience programming with at least one software programming language.

Responsibilities

• Design and implement services for device provisioning, configuration management, and operational automation
• Build systems that operate reliably across diverse network topologies and hardware configurations
• Debug complex issues spanning multiple services, often with limited visibility into customer environments
• Drive operational excellence: alarms, runbooks, dashboards, and COE processes
• Collaborate with hardware, networking, and platform teams to deliver end-to-end solutions
• Mentor engineers and provide substantive code review feedback

Skills

Non-internship software development

Software design/architecture

Programming language experience

Education

Bachelor's degree in computer science or equivalent

Job description

Description

Edge Services builds and operates the software that provisions, manages, and maintains AWS Outposts and edge infrastructure at customer

Description

Edge Services builds and operates the software that provisions, manages, and maintains AWS Outposts and edge infrastructure at customer sites. Our systems handle device lifecycle management, network configuration, firmware updates, and operational health monitoring across thousands of racks deployed worldwide. When something needs to happen on an Outpost, our software makes it happen. You'll own features that directly impact how AWS operates infrastructure in customer data centers. Customer environments surprise us constantly. Networks behave unexpectedly. Hardware fails in creative ways. You'll build systems where mistakes affect real customers.

Key job responsibilities

• Design and implement services for device provisioning, configuration management, and operational automation
• Build systems that operate reliably across diverse network topologies and hardware configurations
• Debug complex issues spanning multiple services, often with limited visibility into customer environments
• Drive operational excellence: alarms, runbooks, dashboards, and COE processes
• Collaborate with hardware, networking, and platform teams to deliver end-to-end solutions
• Mentor engineers and provide substantive code review feedback

A day in the life

Morning: check dashboards, investigate why a firmware deployment stalled overnight. Use AI coding assistants to quickly prototype a fix and generate test cases. Mid-day: code reviews, standup, design review for automated rack evacuation. Ask hard questions about failure modes. Afternoon: ship your fix, monitor the deployment. A field ticket comes in—debug across service boundaries, coordinate with the field team.Use AI tools to analyze logs and draft the follow-up ticket.

About The Team

Site Services builds the software that provisions, configures, and operates AWS Outposts at customer sites worldwide. Our systems manage device lifecycle, network configuration, firmware updates, and operational health for thousands of racks in environments we don't fully control. We're an AI-forward team. We use AI tools daily to accelerate development, debug complex issues, and automate operational toil. We expect engineers to leverage these tools effectively and help us discover new ways to multiply our impact.

Basic Qualifications

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being.

CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually

Company - Amazon Development Centre Canada ULC

Job ID: A10392289