Software Development Engineer

Adobe; Ottawa; On-site; CAD 113,000 - 207,000; Full time

Job summary

A leading software company in Ottawa seeks a Senior AEM Engineer to guide customer engagement and enhance the Adobe Experience Manager product. This role requires a deep understanding of AEM, strong AI focus, and customer leadership experience. The ideal candidate will communicate effectively with clients and contribute to innovative solutions that drive measurable value. This position offers a competitive salary range of $113,400–$206,300 annually.

Qualifications

• 15+ years of proven hands-on experience in relevant fields.
• Confirmed expertise in Adobe Experience Cloud implementations.
• Ability to drive creative solutions to increase customer success.

Responsibilities

• Act as an authoritative technical voice for AEM enhancements.
• Collaborate with strategic customers to build innovative features.
• Engage with executives to communicate recommendations effectively.

Skills

AEM architectural concepts

Customer leadership experience

AI experimentation

Communication skills

Innovation mentality

Education

Degree in Computer Science or related field

Tools

Adobe Experience Cloud

Job description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Join our Customer Experience revolution as we partner with global brands in building software and AI‑powered services that generate true value, guided by customer usage and author‑centric simplicity. As part of the AEM Co‑Innovation Engineering (ACE) team, you’ll play a critical role in evolving the Adobe Experience Manager product based on real customer needs, hands‑on collaboration, and AI‑first innovation.

What You’ll Do

• Guide: As a Senior AEM Engineer you will act as an authoritative technical voice possessing deep expertise with AEM architectural concepts and best practices, able to guide our customers towards enhancing value realization.
• Innovate: Demonstrate your strong customer leadership experience, hands‑on AEM expertise, and AI‑first mentality, to collaborate with our most strategic customers to build innovative product features that then become candidates for general availability based on measured value.
• Envision: Through engaging to deeply understand a customer’s business use cases and value metrics, you will use your knowledge of the latest AEM technologies and early access features to discover new opportunities to drive measurable value.
• Experiment: In collaboration with customer teams, you will develop technical proof‑of‑concepts and leverage AI experimentation to assess and validate business value outcomes.
• Communicate: Engage with and communicate recommendations to executive and senior client leadership teams.
• Collaborate: Work across functional and product area boundaries to bring the best of Adobe to the customer. Create and share knowledge to scale expertise across the AEM community both internally and externally.

Code: This is a hands‑on product development role

Promote our solutions and guide customers to success while also building software, solving sophisticated customer problems, and making our solutions as bullet‑proof and as self‑service as possible.

In joining a diverse, experienced and hardworking team, you will have access to an incredible pool of knowledge and resources providing you opportunities to grow your technical skills and seek new and ever‑growing challenges. Are you someone who loves a challenge, has a customer‑centric mentality, and has strong communication and development skills? If so, this might be the career choice for you!

What You Bring

• Engineering Technical Depth: Degree or equivalent experience in Computer Science or related field along with 15+ years of proven hands‑on experience.
• AEM Expertise: Confirmed expertise in architecting and delivering sophisticated Adobe Experience Cloud implementations for enterprise customers, with specific experience with AEM as a Cloud Service, including Edge Delivery Services.
• AI Focus: Strong experience with AI experimentation and solutions.
• Customer Centricity: Passion for ensuring outstanding customer experiences and a focus on excellence and simplicity.
• Innovative Approach: Proven innovation mentality and track record of driving creative solutions to increase customer success and value realization. Ability to spot industry trends and evaluate complementary technologies, combined with the flexibility to incorporate external innovations into Adobe’s products.
• Executive Presence: Ability to communicate technical and business concepts to audiences of varying levels of experience, background, and seniority. Consistent success influencing executive partners to drive strategy & alignment.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check‑In approach where ongoing feedback flows freely.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Our compensation reflects the cost of labor across several geographic markets, and we pay differently based on those defined markets. The pay range for this position is $113,400–$206,300 annually. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short‑term incentives are in the form of sales commission plans. Non‑sales roles starting salaries are expressed as base salary and short‑term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long‑term incentives in the form of a new‑hire equity award.

State‑Specific Notices

California

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado

Application Window Notice

Feb 23 2026 12:00 AM

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.