Software Developer Intern, Analytics

Genesys

Toronto

Hybrid

CAD 38,000 - 54,000

Full time

14 days+
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Job summary

Genesys is seeking a Software Developer Intern for its Cloud Analytics team in Ontario, Toronto (flexible). You will design, develop, and test features for cloud-based analytics, contributing to data pipelines that handle large volumes of customer interaction data.

The role requires pursuing a Bachelor’s or Master’s in CS/SE/Data Engineering, with Java or Python experience, and a curiosity for AWS, distributed systems, and modern software practices.

Qualifications

  • Actively pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, Data Engineering, or a related technical discipline.
  • Programming experience in Java or Python from coursework or internships.
  • Foundational understanding of data structures, algorithms, and software development.

Responsibilities

  • Design, develop, and test features for the Genesys Cloud Analytics platform.
  • Contribute to services and data pipelines processing large volumes of interaction data.
  • Learn and apply modern software engineering practices and CI/CD in a cloud environment.

Skills

Java
Python
Data structures
Cloud computing
Team collaboration

Education

Bachelor�s or Master�s degree in CS/SE/Data Engineering

Tools

SQL
Spark
Hadoop
Airflow

Job description

## Software Developer Intern, AnalyticsApply: Ontario, Canada: Toronto (Flexible): Full time: Posted 3 Days Ago: JR112099**Be the one building AI-powered experiences where they matter most**At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. As a **Software Developer Intern on the Genesys Cloud Analytics team**, you will work alongside experienced engineers building the cloud-based data services that power analytics across Genesys Cloud. You’ll contribute to real development projects while gaining exposure to large-scale data processing, distributed systems, and AWS technologies.**Responsibilities/Job Duties**In this role, the primary responsibilities include (but are not limited to):* Work with team members to design, develop, and test features for the Genesys Cloud Analytics platform* Contribute to services and data pipelines that process large volumes of customer interaction data* Develop and test software using languages such as Java or Python* Participate in code reviews and learn modern software engineering practices* Gain exposure to AWS, distributed systems, data processing, and CI/CD* Understand and comply with HIPAA Security and Privacy Laws* Adhere to Genesys Code of Business Conduct and Ethics* Have fun**Required Qualifications*** Actively pursuing a **Bachelor’s or Master’s degree in Computer Science, Software Engineering, Data Engineering, or a related technical discipline*** Programming experience through coursework, projects, or previous internships using Java, Python, or a similar language* Foundational understanding of data structures, algorithms, and software development* Interest in cloud computing, data engineering, analytics, or distributed systems* Strong problem-solving, communication, and collaboration skills**Preferred Qualifications*** Exposure to AWS or other cloud platforms* Familiarity with SQL, databases, or data processing* Exposure to technologies such as Spark, Hadoop, or Airflow#LI-DNI#LI-DNP**Compensation:**This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $ -
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