SOFTLINES - Sales Associate

Sporting Life; Hamilton; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Team-first culture

Flexible schedules

Product training

Competitive pay

Job summary

Golf Town, part of the Sporting Life Group, is seeking a Sales Associate in Hamilton. You will help golfers find the right gear to elevate their game, deliver an unmatched customer experience, and grow loyalty through knowledgeable guidance and friendly service.

Join a team-first, fast-paced environment with flexible schedules and ongoing product training to stay sharp and enhance customer satisfaction.

Qualifications

• Retail customer service experience is preferred.
• Passion for golf and willingness to learn about gear and trends.
• Strong communication and relationship-building with customers.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet customers with enthusiasm and provide personalized service.
• Share product knowledge to help customers find the right gear.
• Maintain merchandising standards and assist with daily store operations.
• Continuously learn about new gear and trends to stay sharp.

Skills

Customer service

Sales skills

Golf knowledge

Teamwork

Job description

Who We Are;

Golf Town is a proudly Canadian golf superstore.

From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999.

As part of Sporting Life Group, alongside Sporting Life and Team Town, we are dedicated to sharing our passion and growing the game.

Why Work Here;

• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture committed to sharing our passion and growing the game.
• Fun, fast-paced environment where learning about the latest golf gear is part of the job.
• Flexible schedules that work around your tee times and tournaments.
• Personal Use Discounts and expert product training to stay sharp and play your best.
• Competitive pay and opportunities to turn your passion for golf into a career.

What You’ll Do;

As a Sales Associate, you will deliver an unmatched customer experience by helping golfers find the right gear to elevate their game. Through expert product knowledge and personal engagement, you'll drive sales, grow loyalty, and support golfers of all skill levels in playing their best.

• Greet every customer with enthusiasm and personalized service.
• Share your product knowledge to help every customer find the right gear and create a memorable experience.
• Contribute to a seamless store experience by maintaining merchandising standards and supporting daily operations.
• Stay sharp by continuously learning about new gear, technology, and trends in the game.

What You Will Bring;

• Passion for golf and a desire to grow the game.
• Confidence in connecting with customers and helping them find exactly what they need.
• Collaborative, team-first mindset with the drive to achieve shared goals.
• Curiosity and commitment to building your expertise across categories-from clubs to clothing.