Softgoods Associate (Part-Time)

Giant Tiger; Barrie; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits after probation

Store discount

Annual bonus

Profit sharing

Paid time off

Career growth

Job summary

Giant Tiger in Barrie, Ontario is seeking a Customer Service Associate to join our store team. You will ensure a high level of service, process transactions at registers and self-checkouts, replenish merchandise and keep shelves tidy.

The role requires reliability, the ability to work independently and as part of a team, and strong communication. We offer a comprehensive benefits package, extended hours, and opportunities for growth within a Canadian retailer with 60 years of community presence.

Qualifications

• Strong customer service skills.
• Ability to work independently and as part of a team.
• Ability to handle a variety of tasks in a fast-paced environment.
• Attention to detail.
• Effective communication and interpersonal skills.

Responsibilities

• Ensure a high level of customer service.
• Record customer transactions at cash registers and SCOs.
• Replenish merchandise around the checkout area.
• Follow up on hot selling items and complete markdowns.
• Maintain planograms, labels, tickets and signing standards.
• Perform cycle counts as required.
• Ensure compliance with Tobacco and Lottery policies and safety guidelines.
• Keep checkout area clean and organized.
• Adhere to loss prevention best practices.

Skills

Strong customer service

Teamwork

Multitasking

Attention to detail

Effective communication

Job description

Who We Are

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger.

About This Role

What You’ll Be Doing

• Ensuring a high level of customer service;
• Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs);
• Replenish merchandise around the checkout area;
• Following up on hot selling items and completing markdowns and SKU changes when needed;
• Maintaining planograms, labels, tickets and signing standards;
• Performing cycle counts as required;
• Ensuring compliance of all policies when selling Tobacco and Lottery;
• Ensuring health and safety policies and guidelines are followed;
• Ensuring the checkout work area is kept clean and organized;
• Ensuring Loss prevention best practices are followed.

What You’ll Bring

• Strong customer service skills;
• Ability to work independently and as part of a team;
• Ability to handle a variety of tasks in a fast-paced environment;
• Attention to detail;
• Effective communication and interpersonal skills.

When You’ll Work

• A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly.
• A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, you can expect to: Stand and/or walk. Bend, twist, and squat. lift and/or move up to 18 kg (40 lbs.). Perform tasks involving firm grasping. Perform repetitive tasks requiring a range of hand motions. Reach above shoulder height and below waist level. Operate equipment, including using a ladder.

What Giant Tiger Offers

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

• Hourly Rate $17.95
• Annual Bonus: Bonus - Store Bonus Plan, 3% Annual
• Competitive Compensation: The expected pay rate for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
• Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your earnings, based on store performance. This percentage is listed above, under Annual Bonus.
• Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.
• Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career. If you're looking for a place to grow and take on new challenges, you've found it.
• Store Discount: Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location

320 Yonge Street, Barrie, Ontario, L4N 4C8

Job Requisition JR133894

Equality, Diversity and Inclusion

Giant Tiger is an equal opportunity employer and is committed to fair employment practices. Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact [e-mail]. Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.

Company Culture

Are you looking for a career that will empower you to develop your skills, foster growth and encourage you to challenge yourself in a collaborative and inclusive environment? We are proud to be Canadian, proud to support the communities across Canada, and proud of our continued success for over 60 years.