Softgoods Associate

Tigre Géant; Sorel-Tracy; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Total Rewards package

Profit sharing

Health benefits and paid time off

Career growth

Store discount

Job summary

Giant Tiger in Canada is seeking a Softgoods Associate to deliver exceptional customer service and manage checkout transactions, price changes, and shelf replenishment. You will maintain planograms and signage, assist with cycle counts, and ensure policy compliance at the register and in-store areas.

The role emphasizes teamwork, accuracy, and adherence to safety standards in a fast-paced retail environment. Competitive compensation and benefits accompany full-time or part-time opportunities.

Qualifications

• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle a variety of tasks in a fast-paced environment
• Attention to detail
• Effective communication and interpersonal skills

Responsibilities

• Ensuring a high level of customer service
• Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs)
• Replenish merchandise around the checkout area
• Following up on hot selling items and completing markdowns and SKU changes when needed
• Maintaining planograms, labels, tickets and signing standards
• Performing cycle counts as required
• Ensuring compliance of all policies when selling Tobacco and Lottery
• Ensuring health and safety policies and guidelines are followed
• Ensuring the checkout work area is kept clean and organized
• Ensuring Loss prevention best practices are followed

Skills

Customer service

Teamwork

Multitasking

Attention to detail

Communication

Tools

Cash register

Self-checkout systems (SCO)

Job description

Who We Are: At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We're looking for friendly, motivated people who enjoy helping people and being part of a team - this posting represents a current opportunity at Giant Tiger. Job Title Softgoods Associate

About This Role:

What You'll Be Doing:

• Ensuring a high level of customer service
• Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs)
• Replenish merchandise around the checkout area
• Following up on hot selling items and completing markdowns and SKU changes when needed
• Maintaining planograms, labels, tickets and signing standards
• Performing cycle counts as required
• Ensuring compliance of all policies when selling Tobacco and Lottery
• Ensuring health and safety policies and guidelines are followed
• Ensuring the checkout work area is kept clean and organized
• Ensuring Loss prevention best practices are followed

What You'll Bring:

• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle a variety of tasks in a fast-paced environment
• Attention to detail
• Effective communication and interpersonal skills

When You'll Work: A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Stand and/or walk
• Bend, twist, and squat
• Lift and/or move up to 18 kg (40 lbs.)
• Perform tasks involving firm grasping
• Perform repetitive tasks requiring a range of hand motions
• Reach above shoulder height and below waist level
• Operate equipment, including using a ladder

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

What Giant Tiger Offers:

• Competitive Compensation: Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
• Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.
• Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.
• Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career.
• Store Discount: Enjoy savings at your Giant Tiger store with 20% off children's, men's, and ladies' apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location 450 Poliquin Boulevard, Sorel-Tracy, Quebec, J3P 7R5

Job Requisition JR130702

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.