Social Worker – Gender-Affirming Care Program Coordinator

Halifax Sexual Health Centre (HSHC); Halifax; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community health organization in Halifax seeks a part-time Social Worker to coordinate the Gender-Affirming Care Program. This role involves facilitating appointments, maintaining records, and enhancing patient access to resources. Ideal candidates have a Bachelor's in Social Work, experience with trans populations, and strong counselling skills. A commitment to diversity and inclusiveness is essential. This role offers flexible scheduling and a competitive hourly wage.

Benefits

Flexible schedule

On-site parking

Professional development opportunities

Qualifications

• Experience working with trans and gender-diverse populations.
• Ability to work independently and as part of an interprofessional team.
• Trained in WPATH Standards of Care.

Responsibilities

• Facilitates GAHT intake appointments.
• Maintains patient charts and ensures accurate record keeping.
• Coordinates social casework services.

Skills

Cultural competency

Supportive counselling

Critical thinking

Education

Bachelor of Social Work (BSW)

Current registration with NSCSW

Tools

MedAccess Electronic Medical Record system

Job description

Position: Social Worker (Bachelors) – Gender-Affirming Care Program Coordinator

Job Type: Part-time

Hours: 15 hours per week (3-4 hours/day, 4-5 days/week with flexibility in scheduling). Primarily weekday daytime hours, with opportunities to work occasional evenings.

Anticipated Start Date: Early January 2026

About Us

The Halifax Sexual Health Centre (HSHC) is a non-profit organization committed to promoting sexual and reproductive health within an environment that respects and supports individual choice. We provide confidential, complete, freely-accessible, and non-judgmental information and services related to sexual, reproductive, and gender-affirming health.

Vision

All members of our community have full, equal, non-judgmental, and safe access to sexual, reproductive, and gender-affirming health care and education.

Mission

Improve and optimize the sexual, reproductive, and gender-affirming health of all members of our community, by providing high quality and caring services, and empowering clients to make healthy choices.

The Opportunity

HSHC is currently seeking a Registered Social Worker or Social Work Candidate (Bachelors level) to join our multi-disciplinary team. HSHC is looking to pilot a Coordinator of our Gender-Affirming Care (GAC) program. This will provide new and existing clients the convenient option of having one primary direct-contact for coordinating services related to GAC needs. The Social Worker is responsible for administrative coordination of GAC including appointment booking, paperwork organization, clinical task follow-up, form submission, and clinical/project development. The Social Worker is also responsible for patient-facing care including facilitation of intake appointments for initiation of Gender‑Affirming Hormone Therapy (GAHT), referral/resource information, and supporting patients with completion of necessary paperwork for their access to Gender‑Affirming Medical & Surgical Treatments (GAMSTs). At HSHC, all staff work autonomously and in collaboration with nurses, physicians, physiotherapists, and non‑clinical team members to provide excellent sexual, reproductive, and gender‑affirming healthcare to the community.

Primary Job Responsibilities

Direct Service

• Facilitates GAHT intake appointments in line with WPATH Standards of Care Version 8 for patients seeking gender-affirming hormones
• Initiate and maintain patient charts and ensure accurate record keeping
• Facilitates access to appropriate resources including Provincial Pharmacare, Department of Opportunities of Social Development (including Income Assistance & Employment Support), Dalhousie Centre for Psychological Health, and other community-based resources as applicable to enhance patient wellbeing
• Support in paperwork and form management for those seeking gender-affirming hormones and/or surgery
• Facilitates services to patients through coordinated social casework services ensuring all HSHC service providers are aware of each other's engagement
• Organization of the post-operative support kit program

Clinical/Project Development

• Participate in the development of GAC Coordination model
• Participate in skills development for HSHC physicians, nurses, and staff
• Contribute to effective multi-team relationships
• Attend monthly interprofessional GAC meetings

Sexual, Reproductive, and Gender-Affirming Health Navigation

• Maintain knowledge of community resources for sexual, reproductive, and gender-affirming health
• Provide informal healthcare navigation for patients requesting care beyond HSHC’s capacity
• Maintain procedural information for accessing sexual, reproductive, and gender-affirming care for HSHC’s clinical setting and community settings

Required Knowledge, Skills & Abilities

HSHC aims to provide accessible and client‑centered services and we pride ourselves on building an organization that celebrates freedom of choice, diversity, and open‑mindedness.

This position is specifically designated for those who identify as: Two‑Spirit, transgender, non‑binary, and/or gender diverse. To be eligible for this position, you must self‑identify as belonging to a gender‑minority group.

We recognize and value people’s lived experience as a legitimate attestation of skills and abilities. Applicants are encouraged to describe their relevant experience and interest in working with our team in their cover letter.

To achieve success as one of our Registered Social Workers, the following clinical qualifications and skills are essential:

• Bachelor of Social Work (BSW)
• Current registration (or eligibility for registration) with Nova Scotia College of Social Workers (NSCSW)
• For Social Work Candidates (SWCs) to be eligible for this position, they must be actively participating in their mentorship hours as required by the NSCSW
• Trained and familiar with the WPATH Standards of Care
• Experience working with trans and gender‑diverse populations
• Supportive counselling skills
• Ability to work independently and as part of an interprofessional team

Core Competencies

• Excellent cultural competency in 2SLGBTQ+ language and pronoun usage
• Ability to discuss sex and sexuality with confidence in a non‑judgmental and sex‑positive manner
• Interest in participating in and aiding development of pilot programming
• Critical thinking skills
• A personal understanding and investment in supporting and protecting sexual, reproductive, and 2SLGBTQ+ rights in Canada

Other Competencies & Qualifications

• Experience working with MedAccess Electronic Medical Record system
• Experience offering general sexual and reproductive health counselling
• Familiarity with the non‑profit sector

Compensation Package

Wage

$24.75 per hour

Benefits

• Flexible schedule
• On‑site parking
• Occasional hybrid working opportunities, if desired
• Professional development opportunities

Application Instructions

• Applications must be received at [e-mail] no later than December 1 at midnight.
• Cover letters should be addressed to the attention of the Executive Director
• Please submit your resume and cover letter combined as a single PDF document (*applications received in other formats will be excluded from review*)
• Only those selected for an interview will be contacted. Interviews will be taking place on December 2nd and December 9th

HSHC is committed to employment equity and fostering a collegial culture grounded in diversity and inclusiveness. We acknowledge that marginalized people face systemic barriers due to race, gender identity, religion, ability, sexual orientation, and more - we encourage applications from individuals who represent the full diversity of our communities. Applicants are welcome to self-identify in their cover letter or application.