Social Media Manager

Qode Social Media Marketing; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A Toronto-based social media marketing agency is seeking a self-motivated Social Media Account Manager. The role involves leading paid social campaigns, managing client relationships, and curating content. Ideal candidates will have strong communication skills and experience in social media management. This full-time position offers a hybrid work environment and competitive salaries, emphasizing a growth-focused culture.

Benefits

Full-time salaried position

Hybrid work model

Benefits available

Paid Holidays & Personal Days

Quarterly Bonus Program

Company events

Quarterly Lunch and Learns

Qualifications

• Proven work experience as a Social Media Manager for brands.
• Willingness to learn new technologies and tools.
• Strong written and oral communication skills for both email, phone, chat and in-person meetings.

Responsibilities

• Manage sales and relationships with an assigned client list.
• Create and maintain paid social campaigns focusing on increasing ROI.
• Assist in performing all tasks necessary to achieve the organization's mission.

Skills

Marketing

Google Analytics

Photography

Facebook Advertising

Hootsuite

Social Listening

Content Development

SEO

Adobe Photoshop

Social Media Management

Copywriting

Content Management

Education

Bachelor's degree in a relevant field

Tools

Hootsuite

Meta Business Suite

Asana

Job description

Qode Social is a Toronto-based full-service Social Media Marketing Agency. We're seeking a self-motivated Social Media Account Manager to join our dynamic team. Why should you want to work for us? We are a growth-focused agency that constantly challenges the status quo. We're looking for team members to be a part of this growth. We are seeking employees who are happy, take pride in their work and genuinely enjoy what they do.

Our ideal candidate will contribute to the brainstorming creative direction and execution of campaigns for client accounts as well as lead paid social campaigns. This individual will be responsible for managing sales and relationships with an assigned client list. A Social Media Account Manager maintains the company's existing relationships with its social media client list ensuring that clients continue to use the company for their business needs. Team members in this job role are also responsible for curating content for social media imagery including GIFs, videos, photography and copy.

Please note that this is a hybrid role that requires both in-person and remote work.

DUTIES AND RESPONSIBILITIES

• Assist in performing all tasks necessary to achieve the organization's mission
• Report to Managing Director(s) and management on client-related issues & escalations
• Performs daily tasks for Qode Social - social media audits, community management, content strategy, regular scheduling, account building, regular blog posts, sales calls, content creation and curation
• Operate as the lead point of contact for any and all matters specific to the assigned client list
• Creation and maintenance of paid social campaigns with a focus on increasing ROI for clients to help them meet their goals
• Collaboration with Account Management and other teams to set a strategic direction
• Define the most important social media KPIs
• Build and maintain strong long-lasting customer relationships
• Develop a trusted advisor relationship with assigned accounts
• Communicate clearly the progress tasks and client performance with fellow team members and management
• Assist with high-severity requests or issue escalations as needed
• Create curate or request content for client and internal purposes: GIFS, videos, photography, copy
• Schedule content for Qode Social clients
• Create content calendars for clients
• Create QodeScore Audit for prospective clients
• Perform daily tasks for Qode Social including client meetings and sales calls.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

• Passion for social media and an unquenchable thirst to understand all platforms: Instagram, Facebook, X, LinkedIn, TikTok, Pinterest
• Good knowledge of Adobe Creative Suite including Photoshop and InDesign
• Proven work experience as a Social Media Manager for brands
• Hands‑on experience in content management
• Willingness to learn new technologies and tools
• Analytical and multitasking skills
• Strong organizational skills
• Strong written and oral communication skills for both email, phone, chat and in-person meetings
• Able to demonstrate to clients how proposed social media solutions will show the expected return on investment with the company
• Actively listens to clients and continually identifies opportunities to grow clients businesses.
• Deliverables consistently demonstrate thought leadership and innovation
• Paid Media experience is an asset
• A basic understanding of SEO (Search Engine Optimization) is an asset
• Agency experience as an asset
• A post‑secondary degree is required in a relevant industry (e.g. arts, business etc.)

EDUCATION AND EXPERIENCE

Education

• Completion of a bachelor's degree at an accredited college or university or equivalent work experience
• Degree field: Media, Information & Technology, Graphic Design, Social Media Marketing, English, Arts

Experience

• Experience operating scheduling systems (like Hootsuite, Meta Business Suite, Asana) for a brand
• Experience developing and executing social media strategies for brands
• Experience managing multiple platforms for a brand (e.g. Instagram, Facebook & X)

PERKS

• Full‑time salaried position
• Hybrid 2-3 days in our downtown office
• Benefits available
• Paid Holidays & Personal Days
• Quarterly Bonus Program
• Company events
• Quarterly Lunch and Learns

This position is full‑time with a salary commensurate with the candidate's experience, qualifications and expertise. Qode Social offers benefits, competitive salaries and a vibrant work environment. Our mantra is employees first! We are seeking long‑term committed individuals to join our team.

If you're interested and this applies to you please send your resume and a copy of your cover letter. Please also complete the following assessment.

Calls or walk‑ins are not accepted. Only selected candidates will be contacted.

Required Experience

Manager

Key Skills

Marketing, Google Analytics, Photography, Facebook Advertising, Hootsuite, Social Listening, Content Development, SEO, Adobe Photoshop, Social Media Management, Copywriting, Content Management

Employment Type: Full‑Time

Experience: years

Vacancy: 1